China Mobile's Core Value
Responsibility Makes Perfection - Fulfilling its Responsibilities and Striving for Perfection
Vision & Mission
To be your preferred partner in the digital world.
To Customer: Provide customers with a quality service experience
To Staff: Inspire and unleash the potential of staff.
To Partner: Be a reliable business partner.
Convergence in culture and energy, innovation leads to progress!
T: Trust. Dare to entrust, harmony in diversity, willing to delegate.
To Customer: Being a customer-centric enterprise to offer great customer service.
To Staff: Enable staff to expand and fulfil their potential.
To Partner: Build an equality, mutual benefit partnership.
To Group: Being an international role-model for the group
To society: Becoming a respectable excellent enterprise in Hong Kong.
Y: Care for you.Care for customers, staff and partners.
Abide by the Laws
Staff Empowerment: Encourage staff in the continuous study so for all-round development. Established the Youth Development Committee and launched a development plan, adhering to the mission of "Youth Has No Age, Youth is an Attitude”. Encourage staff to stay young and achieve continuous growth and development, realizing their self-worth.
Staff Care: Care for the needs of staff and promote a caring culture. Set up a Happiness Committee to focus on staff welfare, and organize physical and mental health, cultural and recreational activities for staff to enjoy and enhance their happiness index.