About China Mobile Hong Kong Company Limited
China Mobile Hong Kong Company Limited ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 57th on the Fortune Global 500. CMHK was incepted in January 1997 and was the first mobile network operator to launch PCS services in Hong Kong.
Being the world's most subscribed mobile network*, CMHK's 4G LTE service covers two major standards, LTE FDD and TD-LTE, and has launched the world's first converged commercial LTE network in 2012. In November 2016, CMHK has successfully launched its 4.5G mobile network. The Company offers innovative and comprehensive communications services, including voice, data, IDD and international roaming through 5G, 4G LTE, 3GHSPA and other technologies. In 2016, CMHK became the first mobile operator to provide 4G network coverage in the 16 tunnels throughout Hong Kong#. In February 2017, CMHK became Hong Kong’s first mobile operator to cloudify its core network; in August, it became the world's first operator to launch commercial 2.3GHz TDD Massive MIMO technology and in September, it was the first operator to announce and activate NB-IoT commercial service.
CMHK is committed to the development of its 5G network, in March 2018, China Mobile Hong Kong became Hong Kong's first mobile operator to receive the Trial Permit for 5G Test from the Office of Communications Authority (OFCA) and in July, CMHK became the first network provider in Hong Kong to successfully complete an end-to-end 5G network testing. In October, CMHK became the first mobile operator to start 28GHz commercial use equipment testing in urban areas, in May 2019, CMHK connected Hong Kong's first-ever 5G voice and video call. The Company is committed to the development of 5G network. In Nov 2019 obtained various 5G spectrum, making it one of the local mobile service operators that has acquired the most 5G resources to date and became the first mobile network operator accomplished 5G Standalone (SA) network test. CMHK launched 5G service in Apr 2020, committed to combining 5G with new technologies, such as artificial intelligence, IoT, cloud computing and big data, integrating 5G applications in different industries, and promoting the construction and development of smart city groups in the Greater Bay Area.
The Company has been named a "Caring Company" for 18 consecutive years since 2002, and has been a recognized merchant under the "Quality Tourism Service" scheme since 2004.
* China Mobile Hong Kong Company Limited is a wholly-owned subsidiary of China Mobile Limited. As of 31 December 2021, China Mobile Limited had the largest number of mobile network subscribers in the world.
# According to the "Test Report on Mobile Networks in Hong Kong Tunnels Available for Customer Use" (as of 26th May, 2016).
9 March, 2023 | China Mobile Hong Kong Company Limited Has Been Awarded the Caring Company Logo by The Hong Kong Council of Social Service for 20 Consecutive Years |
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28 February, 2023 | China Mobile Hong Kong has been bestowed with two awards at the JobsDB Hong Kong HR Awards |
13 December, 2022 | "The 3rd Greater Bay Area 5G Application and Innovation Challenge" and awards ceremony successfully held at HKSTP CMHK strives to accelerate "Technology Innovation" and foster "Intelligent Life" in the Greater Bay Area by integrating 5G technology into daily life |
25 November, 2022 | CMHK proudly presents "CMHK 25th Anniversary Music Concert" to celebrate its milestone on the way to a great future for the "Smart City" Debuts the first-ever Virtual Ambassador in the Telecom industry – "JOY-E" |
07 November, 2022 | China Mobile Hong Kong MyLink Mobile App Surpasses 5 Million Users Introducing a brand new MyLink Metaverse Digital Space, creating a new immersive "My" Virtual World Experience together with business partners CMHK’s 5G customer base has exceeded 2 million, entering a new chapter in 5G development |
30 September, 2022 | China Mobile Hong Kong and Logistics and Supply Chain MultiTech R&D Centre Announce Strategic Partnership Leveraging the expertise of both parties' in smart innovation to foster Hong Kong's logistics technology applications and development |
21 September, 2022 | Internationally renowned China Mobile Hong Kong 5G network is awarded by Opensignal Ranked Hong Kong's No.1 for 5G Network Reach and 5G Video Experience in the first half of 2022 |
18 August, 2022 | CMHK Announces the Launch of New Wi-Fi 6E Products The first Hong Kong telecommunications service provider to launch “6E King of Coverage” TP-Link Deco XE75 Wi-Fi 6E Router CMHK also introduces Home Wi-Fi Assistant Service at HK$88 per month, with free installation offered to new customers. |
8 August, 2022 | CMHK Launches iSolutions Showroom at its Central Flagship Store Introducing the industry's first enterprise smart solutions showroom and service centre for corporate customers in Hong Kong |
1 August, 2022 | CMHK Welcomes JOY-E, its First-ever Virtual Ambassador Transcending the boundaries between the virtual world and reality to embark on the new era of Metaverse |
21 July, 2022 | CMHK and ICBC (Asia) Sign Memorandum of Understanding The Official Commercial Use of Hong Kong's First 5G Network Slicing Technology Marks a New Milestone for Smart Finance in Hong Kong |
22 June, 2022 | China Mobile Hong Kong and LAWSGROUP Announce Strategic Partnership Introducing 5G smart iSolutions into LAWSGROUP's property projects Unveiling the first large-scale project – KTR350 |
15 June, 2022 | China Mobile Hong Kong to activate 700MHz 5G spectrum in early July Deeply optimize 5G network to provide better quality and seamless network experience to customers |
17 May, 2022 | China Mobile Hong Kong Launches Enterprise Service “iSolutions” Offering One-stop Infrastrcuture-based Solutions Back with 5G Technology Aiding Companies Across Six Major Industries to Maximize Business Opportunities and Efficiency |
03 May, 2022 | China Mobile Hong Kong Launches Online Medical App “Dr. HK” Four Major Features Providing Doctor Consultation and Prescription While Staying at Home Medicine Doorstep Delivery in as Fast as 4 Hours Free of Charge Video Consultation, Medication and Delivery for First 500 Users |
11 Apr ,2022 | CMHK actively participate in helping HKSAR Government to prepare and distribute anti-epidemic service bags |
17 Mar ,2022 | CMHK provides full support in concert with all local healthcare workers to fight the epidemic together |
5 Mar ,2022 | CMHK donates 10,000 sets of Rapid Antigen Test (RAT) kits Stand with the elderly to fight against the pandemic |
1 Mar ,2022 | Phoenix Television and China Mobile Hong Kong 5G live broadcast the construction of a mobile cabin hospital in Hong Kong 24-hour broadcast presented on Phoenix TV multiple platforms and UTV |
26 Feb ,2022 | CMHK provides full support in concert with healthcare workers to fight the epidemic together |
24 Feb ,2022 | China Mobile Hong Kong supports urgent 5G network construction for quarantine facilities |
24 Feb ,2022 | CMHK Provides Free Communication and Priority to the 7x24 CS Hotline to the Top Epidemiologists from China |
22 Feb ,2022 | China Mobile Hong Kong partners with AiTLE to launch I.T. Lab Design Program Introducing I.T. Lab Solutions for STEM Education at Schools in Hong Kong Empowering the Next Generation of Innovative Talents with Ultra-Fast 5G Network, AIoT, and VR Technologies |
17 Feb ,2022 | Resolute implementation the key directives from President Xi Jinping In full support of prevention and control of coronavirus disease |
16 Feb ,2022 | China Mobile Hong Kong fights the epidemic together Six measures ensuring smooth information flow |
07 Feb ,2022 | CMHK becomes the first telecommunication operator to adopt "iAM Smart" |
26 Jan ,2022 | China Mobile Hong Kong Obtains Exclusive VR Broadcasting Rights to the Beijing 2022 Winter Olympic Games Experience the Winter Olympics as a VR360 spectacle with the fastest 5G Network in Hong Kong |
19 Jan ,2022 | China Mobile Hong Kong Triumphs "The Fastest 5G Network in Hong Kong" Certified by International Authority Ookla® for all award periods in 2021 |
18 Jan ,2022 | China Mobile Hong Kong Prepaid SIM Card Real Name Registration Early Bird Rewards Sign up for a chance to win an iPhone 13 Pro Max Prizes worth over $1.23 million |
31 Dec ,2021 | China Mobile International and China Mobile Hong Kong successfully certified for ISO 37301 compliance management system Among the first companies in Hong Kong to obtain an international standard certification |
29 Dec ,2021 | China Mobile Hong Kong Holds OneNET Workshop for Hong Kong Students Collaborated with local education providers to promote innovative technology-based education for the next generation |
24 Dec ,2021 | China Mobile Hong Kong inaugurates "CMHK 5G Interactive Technology Exhibition" Sealed partnership with Zhejiang Moorgen Intelligent Technology Co., Ltd. to catalyze the development of smart home market and smart cities Exclusive discount on 5G service plans from HK$159 per month Plus HK$1 auction and UTV Live Hosts to celebrate a tech-Christmas |
23 Dec ,2021 | China Mobile Hong Kong kick-starts "CMHK 5G Interactive Technology Exhibition" Presents first ever digital live-action dancing performance in Hong Kong, showcases innovative 5G technology and the future of smart living Exclusive 5G service plan promotions from HK$159/month "HK$1 Auction" and UTV Live Hosts celebrate Christmas with audience |
22 Dec ,2021 | CMHK participates in "Jockey Club Digital Support Project for the Elderly" Provides elderly smartphones with free basic mobile service to bridge the digital divide |
17 Dec ,2021 | "The 2nd Greater Bay Area 5G Application and Innovation Challenge" Concludes Successfully |
12 Dec ,2021 | The 4th CMHK Hong Kong Hiking Festival themed "Hiking Safety" & "Conservation" welcomed participants to "Walk for health" Ms. Vivian Kong, Winner of World's Women's Fencing (Epee), Participated in the event and led guests to take part in the warm-up exercise CMHK launched MyLink credit scheme to support conservation work for the first time |
9 Dec ,2021 | CMHK sincerely presents "LeaveHomeSafe" guidance service at over 40 CMHK shops, "Elderly Service Plan" monthly fee is only HK$38 |
8 Dec ,2021 | China Mobile International Commences Construction of the Guangdong-Hong Kong-Macao Greater Bay Area Hong Kong Fo Tan Data Center |
22 Nov ,2021 | China Mobile Hong Kong and Hong Kong Weidong Cloud Education Group Sign Memorandum of Understanding |
01 Nov ,2021 | CMHK achieves another milestone as it announces its 5G customer base has exceeded 1 million users |
28 Oct ,2021 | China Mobile Hong Kong Invests HK$649 million to Successfully Acquire 700 MHz, 2.5/2.6 GHz and 4.9 GHz Bands |
28 Sep ,2021 | CMHK introduces FTTR All-optical Wi-Fi Solution |
27 Aug ,2021 | China Mobile Hong Kong Triumphs Hong Kong's Fastest 5G Network Award by Ookla® |
25 Aug ,2021 | China Mobile Hong Kong won the "The Best 5G Network Award", "The Best 5G Business Solution Award" and "The Best PRC Cross-Border Roaming Service Award" at e-Brand Awards 2021, presented by e-zone |
20 Aug ,2021 | China Mobile Hong Kong and New Home Association Jointly Launches "Connected We Thrive" Charity Project |
22 Jul ,2021 | China Mobile Hong Kong, The Designated 5G Communication Service Provider - First Debut at the ACGHK 2021 |
15 Jul ,2021 | China Mobile Hong Kong joins with the education sector to accelerate the use of 5G in schools The 2nd "5G Campus Pilot School Initiative" & "Hong Kong Inter-Primary School General Studies Competition" opens with kick-off ceremony |
25 Jun ,2021 | China Mobile Hong Kong announces its customer base has exceeded 5 million |
16 Jun ,2021 | China Mobile Hong Kong and Bonjour Holdings sign MOU |
10 May, 2021 | China Mobile Hong Kong and BExcellent Group (Beacon College) jointly launch the brand new "Sync-Class Pro" |
26 Apr, 2021 | China Mobile Hong Kong is the first to introduce 5G Network to Hong Kong |
21 Apr, 2021 | China Mobile Hong Kong and SenseTime sign MOU |
19 Apr ,2021 | China Mobile Hong Kong and Zhen Hua Engineering Co. Ltd. sign a memorandum of understanding and kick-start "Smart Construction Site" solutions |
1 Apr, 2021 | China Mobile Hong Kong triumphs as Hong Kong's Fastest 5G Network |
29 Mar ,2021 | China Mobile Hong Kong won the “Greater Bay Area Telecom Services Award” at Sing Tao Service Awards 2020, presented by Sing Tao Daily |
2 Mar, 2021 | China Mobile Hong Kong won the “Best Mobile Network - Gold” and “Best 5G Mobile Operator - Silver” awards at the CAHK STAR Awards 2020, presented by the Communications Association of Hong Kong |
2 Mar, 2021 | CMHK attained The Best 5G Network Provider award on "Elite Brand Awards 2020" organized by the Oriental Press Group Limited |
2 Mar, 2021 | China Mobile Hong Kong besting the Industry with Outstanding 5G Network Performance Awarded Fastest 5G Network Speed in Hong Kong Once Again by Internationally Renowned Speedtest |
1 Mar, 2021 | China Mobile Hong Kong and China CITIC Bank International sign strategic collaboration agreement |
29 Jan ,2021 | Speedtest.net reveals China Mobile Hong Kong’s 5G network as the fastest in the market |
20 Dec, 2020 | The 3rd “CMHK Hong Kong Hiking Festival” launches with an online kick-off ceremony for the first time |
26 Nov ,2020 | China Mobile Hong Kong Launches Hong Kong’s First 5G Standalone Network |
20 Nov, 2020 | A celebration of visionaries: "The First Greater Bay Area 5G Application and Innovation Challenge" concludes in triumph |
18 Nov, 2020 | The 3rd "China Mobile OneNET Hackathon Competition” for Greater Bay Area Division |
18 Nov, 2020 | OneNET Hackathon Competition” for Greater Bay Area Division |
5 Nov, 2020 | “The Third Guangdong-Hong Kong-Macao Greater-Bay Area Summit” Successfully Held |
22 Oct, 2020 | China Mobile Hong Kong showcases cutting-edge 5G Telecommunications Solutions on “5G Solution Day 2020” |
12 Oct, 2020 | China Mobile Hong Kong won the “The Best PRC Cross-Border Roaming Service Award” and “The Best 5G Network Award” at e-Brand Awards 2020, presented by e-zone |
30 Jul, 2020 | China Mobile Hong Kong joins hands with The Greater Bay Area 5G Industry Alliance to launch “Latest Updates on 5G Technology and Application” Online Seminar |
1 Apr, 2020 | China Mobile Hong Kong launches its 5G network |
28 Nov, 2019 | China Mobile Hong Kong first to accomplish 5G Standalone (SA) network test |
7 Nov, 2019 | China Mobile Hong Kong won bid for 3.3 GHz spectrum, owning all available 5G spectrum |
Oct, 2019 | China Mobile Hong Kong won bid for 3.5 & 4.9 GHz bands |
23 Sep, 2019 | Grand opening of Tsim Sha Tsui flagship store |
21 Aug, 2019 | Jointly established “The Greater Bay Area 5G Industry Alliance” with China Mobile Guangdong, CTM and Guangdong Communication Industry Association |
01 Aug, 2019 | Grand opening of Central flagship store |
08 Jul, 2019 | Joined hands with education community to launch the world's first 5G STEM Pilot School Initiative |
26 Jun, 2019 | Announced new partnership with ASTRI on IoT and Blockchain technology |
28 May, 2019 | Successfully held "Summit-Embracing 5G for the Future" with The Hong Kong Chinese Importers' & Exporters' Association |
17 May, 2019 | China Mobile Hong Kong connected Hong Kong's first-ever 5G voice and video call |
17 Apr, 2019 | Grand opening of China Mobile 5G Innovation Centre Hong Kong Open Lab at Hong Kong Science Park |
28 Mar, 2019 | Jointly presented Hong Kong’s first in-mall 5G experience showcase with Sino Group |
10 Jan, 2019 | China Mobile Hong Kong partnered with ASTRI and HKSTP to accelerate smart city development in Hong Kong |
20 Dec, 2018 | China Mobile Hong Kong won bid for 900MHz & 1800MHz band |
22 Oct, 2018 | China Mobile Hong Kong organised "China Mobile OneNET Start-ups Marathon Competition" Hong Kong contest |
03 Sep, 2018 | i-CABLE and China Mobile Hong Kong announced strategic partnership |
13 Aug, 2018 | China Mobile Hong Kong first to complete 5G network end-to-end testing |
09 Aug, 2018 | China Mobile Hong Kong, China Mobile International and China Taiping Insurance Group's subsidiaries jointly signed a strategic cooperation agreement |
09 May, 2018 | Sino Group and China Mobile Hong Kong sign a strategic memorandum of understanding to deploy Narrowband Internet of Things and 5G technologies to build Hong Kong into a smart city |
19 Apr, 2018 | Grand opening of China Mobile Hong Kong's first flagship store at Mongkok |
16 Mar, 2018 | China Mobile 5G Innovation Center Hong Kong Open Lab Grand Opening |
08 Mar, 2018 | China Mobile Hong Kong breakthroughs in peak throughput at 800+ Mbps^ |
6 Dec, 2017 | China Mobile Hong Kong Launches Greater Bay Area Service Plan |
15 Sep, 2017 | CMHK Launches the First Commercial NB-IoT Network in Hong Kong |
26 May, 2017 | China Mobile Hong Kong achieves breakthrough in peak throughput of 580+Mbps# |
10 May, 2017 | China Mobile Hong Kong successfully achieves 400+ Mbps* peak throughput |
26 Apr, 2017 | China Mobile Hong Kong awarded ISO 27001 certification for its online services portal |
31 Mar, 2017 | China Mobile Hong Kong Unveils “Supreme” Service Plan Series |
26 Jan, 2017 | China Mobile Hong Kong taps the home broadband market |
17 Jan 2017 | China Mobile Hong Kong and Bank of China (Hong Kong) jointly announce a strategic partnership |
09 Jan 2017 | China Mobile Hong Kong 4G data roaming coverage No.1 in Hong Kong |
20 Dec 2016 | China Mobile Hong Kong strives to become global communications expert |
20 Dec 2016 | China Mobile Hong Kong signed the “Joint Declaration for Customer Roaming Experience Enhancement of Hand-in-Hand Program” |
14 Nov 2016 | The world’s first successful live demonstration of “2.3GHz TDD Massive MIMO Solution” test, entering the 4.5G new era |
14 Nov 2016 | Successfully carried out live demonstration of “TDD + FDD 1Gbps Peak Download Speed” test |
18 Oct 2016 | Announced strategic partnership with Huawei Hong Kong to develop LTE-Advanced Pro, reaching another 4.5G network new milestone |
7 Oct 2016 | Awarded “The Best Mobile Network Operator Gold Award” and “The Best Brand Campaign Silver Award” by The Communication Association of Hong Kong |
31 Jun 2016 | The first operator to provide 4G network coverage in all tunnels across the territory (16 in total) |
4 May 2016 | China Mobile Hong Kong launched an upgraded “Launched an upgraded “Supreme Great China 4G Service Plan” |
15 Jan 2016 | Launched VoWi-Fi service |
12 Dec 2015 | Launched 12.12 “Thankful Dec Enjoy The Present” Campaign to express our heartfelt appreciation |
11 Nov 2015 | Launched 11.11 “Mega Sales” Campaign that received overwhelming response |
26 Oct 2015 | Launched and! A1 and N1 handset |
9 Oct 2015 | Awarded “The Best Mobile Network Service Provider” by The Communications Association of Hong Kong |
7 Sep 2015 | Launched VoLTE service |
3 Aug 2015 | Demonstrated the advantages of LTE-A FDD+TDD 3CC carrier aggregation in a live network, becoming a milestone in the development of telecoms networks.” |
1 Jun 2015 | Jointly launched 'NFC Mobile Payment Services' with China CITIC Bank International Limited |
11 May 2015 | Jointly launched 'Smart Mobile Pay Service' with Shanghai Commercial Bank |
8 Dec 2014 | Won bid for the 2100 MHz frequency band |
31 Oct 2014 | Jointly launched 'Mobile Payment Service' with HSBC |
19 Sep 2014 | Announced to offer iPhone 6 and iPhone 6 Plus |
28 Aug 2014 | Jointly launched 'Mobile Payment Service' with Hang Seng Bank |
29 May 2014 | Became the first service provider in Hong Kong to provide 4G data roaming service in Mainland China. |
27 Feb 2014 | Announced the completion of the LTE2600 network upgrade project at MTR railway, from Hong Kong station to Kowloon station |
19 Dec 2013 | Launched New Corporate Brand, plus Commercial Brand “and!” |
26 Sep 2013 | Launched a new tariff, 4G Pro, which enables subscribers to upgrade plans according to their specific needs. |
28 Aug 2013 | Jointly launched 'Mobius e-book service' with Sino United Publishing (Holdings) Limited |
27 Feb 2013 | Joined hands with South Korea’s mobile operator, KT, to launch the World’s First TD-LTE/ FDD LTE Data Roaming Service |
18-Dec-2012 | Launched the World’s First Commercial TD-LTE / LTE FDD Converged Network, leading Hong Kong and the global telecommunications industry to a new milestone |
10-Dec-2012 | Launched the Cross-Network Multi-Platform Mobile TV Service – UTV service, offering a vibrant mobile entertainment platform in the market |
19-Oct-2012 | Launched CMHK SOLITON music service, offering a high quality and comprehensive multi-platform online music service to customers |
15-Oct-2012 | Completion of the 4G LTE network construction project at the first MTR station, Admiralty |
19-Jul-2012 | Selected Ericsson and ZTE to build the FDD LTE and TD-LTE Converged Network in Hong Kong |
12-Jul-2012 | Launched the first 4G LTE roaming service |
25-Apr-2012 | Official launch of the 4G LTE mobile data services and provided the pioneering Hong Kong-China Cross-border Data Sharing Plan, the newly launched 4G LTE service serves as a new impetus to company business development |
7-Feb-2012 | After 6 rounds of bidding, the company won the bid for 2330-2360 MHz TDD band, helping the company to build a converged FDD and TDD network |
30-Jun-2010 | After 18 rounds of bidding in 2 days, the company successfully obtained the mobile TV license at the auction fee of HK$175 million, helping the company to path its way to a more diversified business development |
December 2009 | ‘Zhou Dao’ culture Promotion |
10-Jun-2009 | After 27 rounds of bidding in 3 days, the company successfully obtained 3.2MHz of 1800GHz band frequency at the auction fee of HK15.12 million |
22-Jan-2009 | Obtained BWA license at the auction fee of HK494.7 million after 56 bids, bringing a bright future for the Company’s business development |
December 2008 | Brand new renovation with China Mobile's logo, introduction of video display systems and 'Zhou Dao' culture element in all retail outlets |
5-Dec-2008 | Changed company name to China Mobile Hong Kong Company Limited |
28-Nov-2008 | Launched ‘One-Card-Multi-Number’ Service’ upgrade version with pioneering ‘Mobile Number Portability’ feature |
August 2008 | In 2008 Beijing Olympic Games, the Company provided service for the equestrian activities in Hong Kong; and also provided English enquiry hotline service to China Mobile |
25-Jan-2008 | Launched ‘One-Card-Multi-Number’ Service |
10-Apr-2006 | Changed company name to China Mobile Peoples Telephone Company Limited |
28-Mar-2006 | Acquired by China Mobile |
31-Aug-2004 | Launched EDGE Service |
1-Apr-2004 | Listed on the Main Board of the Hong Kong Stock Exchange, stock code: 00331 |
25-Feb-2004 | Changed Company Name to ‘China Resources Peoples Telephone Company Limited’ |
May 2000 | First operator in Hong Kong to launch Open Portal WAP Service |
30-Sep-1996 | Awarded PCS license |
28-Jun-1994 | PEOPLES Telephone Company Limited established in Hong Kong |
China Mobile Hong Kong Company Limited Code of Conduct for Suppliers