CMHK sincerely presents "LeaveHomeSafe" guidance service at over 40 CMHK shops

"Elderly Service Plan" monthly fee is only HK$38


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Hong Kong, 9 December 2021 - China Mobile Hong Kong (CMHK) regards "fulfilling its responsibilities to the people and striving for continuous perfection" as core value. To uphold its commitment to social responsibility, the company is extending the spirit of caring for its customers to wider society. CMHK will deliver telecommunications services and network support for people in need, allowing them to connect to the greater community through high quality and leading communications technologies.

The HKSAR Government recently announced the mandatory use of the LeaveHomeSafe app from 9 December, 2021 in all restaurants, fitness centres, beauty parlours, massage establishments, cinemas and other regulated premises. Starting today, CMHK has launched one-stop caring services in more than 40 CMHK shops across the territory, including a "LeaveHomeSafe" app guidance service, free power bank rental service and preferential service plans, etc. The customer service centre also provides a free "Smartphone Tutorial Class" to cope with the implementation of relevant government measures.

"LeaveHomeSafe" guidance service at all CMHK shops
CMHK will arrange dedicated personnel in all CMHK shops to provide guidance to the public on the installation and use of the "LeaveHomeSafe" app. A free "Smartphone Tutorial Class" will be organised at customer service centres to comprehensively introduce smart phone functions to the elderly. The syllabus, which aims to simplify smart phone usage to new users, covers basic mobile phone operations including voice calls, data usage, WiFi and alarm clock settings and more.

Free power bank rental service
With the intensive usage of mobile phones daily, it is necessary to keep the battery life flowing. CMHK's postpaid customers can enjoy free power bank rentals from our stores1as a solution to low battery issues.

New $38 "Elderly Service Plan"
The "Elderly Service Plan" launches today for only $382,per month. Customers can enjoy 6GB of local data and up to 128kbps data unlimited thereafter, as well as a waiver of the $18 administration fee. Elderly customers who are 60 years old and above are welcome to take advantage of this plan and smoothly use the "LeaveHomeSafe" app with peace of mind. For further details of this service plan, please refer to here.

CMHK is committed to positively giving back to society and will continue to actively fulfill its corporate social responsibilities.

1"Free Power Bank Rental Service" is only applicable to CMHK paid customers at CMHK Shops and the Mong Kok Customer Centre, not at CMHK self-service stores. It is available on a first-come-first-served basis. Terms and conditions apply.

2Above offer is only applicable to customers who subscribe to the "21 Mover" 4G Service Plan 3GB on a 24-month contract. They can enjoy 3GB Bonus Data per month within the contract period and receive the $18 Admin Fee Waiver. Customers must be aged 60 or above when registering for the service plan. Valid HKID must be presented upon registration. Each HKID no. or Passport no. can only enjoy either the Elderly 5G Service Plan Offer or the Elderly Monthly Tariff Discount Offer once.