China Mobile International and China Mobile Hong Kong successfully certified for ISO 37301 compliance management system

Among the first companies in Hong Kong to obtain an international standard certification

Hong Kong, 31 Dec 2021 - China Mobile International and China Mobile Hong Kong (CMI and CMHK) have successfully obtained the ISO 37301 compliance management system certification. They are one of the first companies in Hong Kong and within the telecommunications industry to achieve this international standard. The ISO certification signifies that CMI and CMHK have achieved a new milestone by reaching international standards in compliance management.

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ISO37301 compliance management system certification

On 13 April, 2021, the International Organization for Standardization issued its ISO 37301:2021 "Requirements with guidance for use". The authoritative, strategic tools and methodology specify an advanced standard for companies to standardize compliance governance, strengthen compliance management and culture. To systematically improve the company's compliance management quality, from September to November 2021, CMI and CMHK respectively commissioned a third-party authoritative assessment agency (SGS) to carry out the ISO 37301 international standard certification project. With strong support and active cooperation from various departments, the two companies assisted the assessment agency in completing a series of tasks such as standard trainings, gap analyses, preliminary reviews and formal reviews. By the end, the assessment agency concluded that the two companies performed well in terms of their organizational environments, leadership roles, and compliance management system operations. It confirmed that the two companies met the ISO 37301 compliance management systems standards and requirements.

The ISO 37301 provides a standardized management framework for CMI and CMHK to establish, implement, maintain and improve their compliance management systems on. Additionally, the two companies passed the stringent certification of a third-party assessment agency, clear evidence that the two companies have met the international standards in compliance management. These accomplishments bolster the companies' competitiveness in a complex and fast-changing international environment, leverage a high-quality corporate image, and enhance their customers' and partners' trust.

With this certification, CMI and CMHK will continue to further improve their compliance management systems based on scientific methodologies such as risk thinking, process control and PDCA cycle. They will consolidate the line of defense against compliance risks, and implement more proactive compliance operations to reinforce the company's healthy and sustainable development.