Handset / Accessories Repair Centre Info
The following individual handset suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.
Specialized Service Centres | Address | Business Hours | Hotline |
---|---|---|---|
cmcc-and |
China Mobile Hong Kong Co. Ltd. Customer Centre (Mongkok) |
12:00 pm-10:30 pm | 2374 3496 |
Customer Service Counter (Central) G/F, Far East Consortium Bldg, 117 Des Voeux Rd, Central |
9:30 am-7:30 pm | ||
Customer Service Counter (Yuen Long) Shop D, G/F, Pak Yee Building, 26-34 Kau Yuk Road, Yuen Long |
11:00 am-9:00 pm | ||
Apple | TELECOM SERVICE ONE LIMITED(E-booking is required: http://www.tdhl.cc/tso/ebooking ) Kowloon Service Center |
Monday to Saturday 11:00 - 20:00 |
2332 3020
|
WAH FUNG COMPUTER SERVICES (https://support.apple.com/)
|
Monday to Saturday 10:00 - 19:00 |
2807 8156 |
|
Apple Store
FESTIVAL WALK
INTERNATIONAL FINANCE CENTRE
Hysan Place
APM
CANTON ROAD
NEW TOWN PLAZA |
Monday to Sunday 10:00 - 22:00 Monday to Sunday 10:00 - 21:00 Monday to Thursday, Sunday 10:00 - 22:00
Monday to Sunday 10:00 - 23:59 Monday to Sunday 10:00 - 22:00 Monday to Sunday 11:00 - 22:00 |
3979 3600
3972 1500
3979 3100
3979 8900
3979 8800
3979 7800 |
|
ASUS | ASUS Royal Club Room E 19/f ,The Globe,79 Wing Hong Street, Lai Chi Kok, Kowloon,Hong Kong |
Monday to Saturday 10:00-19:00 |
3582 4770 |
DCL Digital Computer Company LTD |
Monday to Saturday 09:00-12:30;13:30-19:00 |
2872 3357 | |
Blackberry | Future Power 9/F, Block A, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Kowloon |
Monday to Friday 10:00 - 19:00 |
8120 8899 |
TSO 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok |
Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays |
81181717 | |
HTC |
Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong (Online Reservation is required:https://www.htc.com/hk-tc/support/customer-service.html)
Tsing Yi Service Centre |
Monday to Friday 10:00 - 19:00
Mon- Fri: 9:00AM~1:00PM and 2:00PM~6:00PM, Closed on Saturday, Sundays and public holidays |
3077 5588 |
LG | 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, MongKok | Monday to Saturday 11:00 - 20:00 Sunday & Public Holidays: Close |
3543 7777 |
Linksys | 21/F, Tower One, Millennium City, 1, 388 Kwun Tong Rd, Kwun Tong, Hong Kong |
Monday - Friday 9:30 A.M - 12:30NOON / 2:30 P.M – 5:30P.M (Saturday/Sunday/Public holiday off) |
25651682 |
Samsung |
Unit 1501, 15/F, Causeway Bay Plaza 1, |
Monday to Sunday 11:00 - 20:00 | 2521 4888 |
Unit 12-15, 40/F, Office Tower, Langham Place, 8 Argyle Street, MK, Kln. |
Monday to Sunday 11:00 - 20:00 | 3953 6783 | |
Telecom Service One 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon. (only for Pre-booking customer. Not able to serve walk-in customer. Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/) |
Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays | 8118 1138 | |
Sony | Xperia™ Care Customer Service Centre
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon |
Monday to Saturday 11:00 - 20:00 Sunday & Public Holiday Closed |
8203 8863 |
Sony Mobile Products Collection Point
Unit B, 23/F, Kyoto Plaza, |
Monday to Saturday 11:00 - 20:00 | ||
xiaomi |
Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok |
Monday to Saturday 11:00 - 20:00 | 3001 1888 |
Motorola / Lenovo / Sharp / Infocus / Alcatel / Nokia |
12/F, Ginza Plaza,
Lenovo Service Center (For smartphone or Tablet with display up to 6”) |
Monday to Saturday 11:00 - 20:00 11AM to 7PM Monday to Friday, Saturday 10AM to 3PM, closed on Sundays and Public Holidays. |
8118 0800 8118 1717
3140 2788 |
Huawei |
Huawei Service Center: Room 01,02,10,18th Floor, 700 Nathan Road, Mongkok, Kowloon, Hong Kong |
Monday to Sunday: 11:00 am to 8:00 pm (Closed on public holidays) |
8128 8810 |
Huawei Service Center: Room 22, 18th Floor, Nan Fung Centre, 264-298, Tsuen Wan Section, Castle Peak Road, Tsuen Wan.
|
Monday to Sunday: 11:00 am to 8:00 pm (Closed on public holidays) | 8128 8810 | |
VIVO | Unit 1, 19/F, No.1 Hung To Road, Kwun Tong Hong Kong |
Mon - Sun (Thur Day Off) 11:00a.m. - 4:00p.m. |
2301 0999 2301 0910 |
Sugar | Room 1903, 19/F, Kodak House II, 321 Java Road, North Point, Hong Kong. |
Mon - Fri 9:00 - 18:00, 12:00pm - 1:00pm (Lunch time close) |
2811 1333 |
OPPO | Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon |
Monday~Friday 10:00 to 17:00 Saturday:10:00 to 14:00Sunday/Public Holiday:OFF
|
3896 7699 |
The following individual accessories suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.
Specialized Service Centres | Address | Business Hours | Hotline | ||
---|---|---|---|---|---|
ATTIENNO | 11/F,Block C, East Sun Industrial centre, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong. | Monday to Friday 11:00-13:00, 14:00-17:00; Closed on Saturday, Sunday and public holiday. | 3996 8421 | ||
AKG, JBL, Harman/Kardon, Samsung (earphone) |
Unit G 5/F, World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon |
Mon - Fri |
2392 9932 2374 4923 (Samsung earphone hotline) |
||
Beats | TELECOM SERVICE ONE LIMITED(E-booking is required: http://www.tdhl.cc/tso/ebooking ) Kowloon Service Center |
Monday to Saturday 11:00 - 20:00 |
|
||
WAH FUNG COMPUTER SERVICES ( https://support.apple.com/)
|
Monday to Saturday 10:00 - 19:00 |
2807 8156 |
|||
Apple Store
FESTIVAL WALK
INTERNATIONAL FINANCE CENTRE
Hysan Place
APM
CANTON ROAD
NEW TOWN PLAZA |
Monday to Sunday 10:00 - 22:00 Monday to Sunday 10:00 - 21:00 Monday to Thursday, Sunday 10:00 - 22:00
Monday to Sunday 10:00 - 23:59 Monday to Sunday 10:00 - 22:00 Monday to Sunday 10:00 - 22:00 |
3979 3600
3972 1500
3979 3100
3979 8900
3979 8800
3979 7800 |
|||
First Champion Technology Ltd |
Office A, 29/F, YHC Tower, 1 Sheung Yuet Road, Kowloon Bay, Kowloon |
Mon - Fri 09:00 - 12:30 14:00 - 18:00 Sat to Sun & Public Holidays: Close |
3118 4962 | ||
Case Studi / WMP AirMagic |
E-huge Technology Ltd Unit G, 18/F, Ford Glory Plaza, 37 Wing Hong Street, Kowloon, HK |
Business Hours Mon - Fri 10:30 - 17:00 Sat, Sun & public holidays: Closed |
2416 6980 | ||
Amuse / Jabees / Polaroid/ Pantone | Winner Concept International Ltd. Unit C6, 5/F, Block C, Hong Kong Industrial Centre, 489-491 Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong |
Monday to Friday 10:00 - 18:00 Saturday 10:00 - 13:00 |
2020 0515 | ||
INNODUCTION |
A1, 8/Floor, Tung Nam Factory Bldg, No.40 Ma Tau Kok Road, Kowloon,HK | 0930-1800 (Mon-Fri) 0930-1300(Sat) Sunday & Public Holidays: Close |
2770 8812 | ||
iTech |
807A, 8/F, Block B, Hong Kong IND Centre, 489-491 Castle Peak Road, Kowloon | Mon - Sat 11:00 - 19:00 Sun & public holidays: Closed |
3579 4477 | ||
Jabra |
Wah Fung Computer Services Ltd. |
Monday to Saturday 10:00 - 19:00 Closed on Sunday & Public Holiday |
2802 6909 | ||
Jawbone |
Rm 1106, 11/F, Join-in Hang Sing Centre, 2-16 Kwai Fung Crescent, Kwai Chung, NT. |
Mon - Fri 9:00 - 13:00 ; 14:00 - 18:00 Sat 12:00 - 13:00 Sun & public holidays: Closed |
2955 1333 | ||
SEGA Mega Drive / Blueman | Unit 1205-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok |
Mon - Sat |
8118 1717 | ||
MiLi | Unit 2, 12/F, Shun Fat Industrial Building , 17 Wang Hoi Rd,Kowloon Bay, Hong Kong |
Business Hours |
2877 0282 | ||
Momax | Unit A, 4/F, Cheong Lung Building, 10 Cheung Yee Street, Lai Chi Kok, Kln |
Mon - Fri |
2402 3186 | ||
Misfit |
Suite 303-305, Inter-continental Plaza, 94 Granviller Rd, TST East | Mon - Fri 10:00 - 13:00 ; 14:00 - 18:00 Sat, Sun & public holidays: Closed |
2722 7752 | ||
ONE Gateway Smart Router/UTV Box |
China Mobile Hong Kong Co. Ltd. Customer Centre (Mongkok) |
12:00 pm-10:30 pm | 2374 3496 | ||
Customer Service Counter (Central) G/F, Far East Consortium Bldg, 117 Des Voeux Rd, Central |
9:30 am-7:30 pm | ||||
Customer Service Counter (Yuen Long) Shop D, G/F, Pak Yee Building, 26-34 Kau Yuk Road, Yuen Long |
11:00 am-9:00 pm | ||||
Parrot |
Suite 707-709, 7/F, Wharf T&T Centre, Harbour City, 7 Canton Road, Tsim Sha Tsui, Kowloon | Mon - Fri 09:00 - 18:00 Sat, Sun & public holidays: Closed |
2247 9988 | ||
Samsung | (For Samsung Wireless Charger and Phone case only) World-Tech Distribution (HK) Limited Unit G 5/F., World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon, H.K. |
Mon-Fri: 10:00-13:00/14:00-18:00 Sat: 10:00-13:00 Sunday and Public Holiday: Closed |
2374 4923 | ||
(For Samsung others accessories except Wireless Charger and Phone case) Unit 1502, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay |
Monday - Sunday 11:00 AM ~ 08:00 PM | 2521 4888 | |||
(For Samsung others accessories except Wireless Charger and Phone case) Unit 12-15, 40/F, Office Tower, Langham Place, 8 Argyle Street, MK, Kln. |
Monday - Sunday 11:00 AM ~ 08:00 PM | 3953 6783 | |||
(Only for Pre-booking customer. Not able to serve walk-in customer) Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/ Telecom Service One 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon |
Monday to Saturday 11am - 8pm Closed on Sundays and Public Holidays |
8118 1138 | |||
Sido/YPerfect/ATN/inno3C /Kasuyi/in & out | Dragon International Electronic Limited Flat 1, 8/F, Wah Hung Industrial Centre, 41 Hung To Road,Kwun Tong, KLN, Hong Kong |
Mon - Sat 09:00 - 18:00 |
2790 1261 | ||
Sony | Xperia™ Care Customer Service Centre 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon |
Monday to Saturday 11:00 - 20:00 Sunday & Public Holiday Closed |
8203 8863 | ||
Verbatim |
Room 1304, Kwai Hung Holdings Centre, 89 King's Road, North Point, Hong Kong | Mon - Fri 10:00 - 19:00 Sat 10:00 - 14:00 Sun & public holidays: Closed |
2117 9706 | ||
Romoss | Sky Power Technology Limited Room A10, 2/F., Great Wall Factory Building, No.11 Cheung Shun Street, Lai Chi Kok, Kowloon, Hong Kong |
Mon - Fri 11:00 - 19:00 Sat, Sun & public holidays: Closed |
2682 0222 | ||
Lite Guardian |
Castel Beidou Hong Kong Ltd |
Mon - Fri 09:30 - 12:30 13:30 - 18:00 Sat, Sun & public holidays: Closed |
2627 3380 | ||
Xiaotiancai |
Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon |
Mon - Fri 11:00 to 19:00 Saturday:10:00 to 18:00 Sunday/Public Holiday:OFF |
21511833 | ||
Smartech | Smartech International Marketing Limited Unit 1206, 12/F, Eastern Harbour Centre, No. 28 Hoi Chak Street, Quarry Bay, HK |
Mon - Fri 09:00 - 13:00; 14:00 - 18:00 Sat 09:00 - 13:00 Sun & public holidays: Closed |
2578 8813 | ||
Astrotec | Power Living Limited Room802 Mega Cube, 8 Wang Kwong Road, Kowloon Bay, HK |
Mon - Fri 09:00 - 19:00; Sat, Sun & public holidays: Closed |
2618 5900 / 9888 0259 |