Handset / Accessories Repair Centre Info

The following individual handset suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

  • Particular handset manufacturers offer 7-day handset damage replacement service, please contact the individual suppliers in advance for details of their replacement services.
  • There is no product damage replacement service for Apple products.
Specialized Service Centres Address Business Hours Hotline
cmcc-and

China Mobile Hong Kong Co. Ltd.
China Mobile Hong Kong Customer Care Centre

Customer Centre (Mongkok)
2/F, 1L & 1M Sai Yeung Choi Street South, Mongkok

 12:00 pm-10:30 pm  2374 3496
Customer Service Counter (Central)
G/F, Far East Consortium Bldg, 117 Des Voeux Rd, Central		 9:30 am-7:30 pm
Customer Service Counter (Yuen Long)
Shop D, G/F, Pak Yee Building, 26-34 Kau Yuk Road, Yuen Long		 11:00 am-9:00 pm
Apple TELECOM SERVICE ONE LIMITED(E-booking is required: http://www.tdhl.cc/tso/ebooking )

Kowloon Service Center
12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street, Mong Kok, Kowloon

 

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close

2332 3020
 


 
WAH FUNG COMPUTER SERVICES (https://support.apple.com/)


Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

Monday to Saturday 10:00 - 19:00
Sunday & Public Holidays: Close

2807 8156
Apple Store

FESTIVAL WALK
80 Tat Chee Avenue, Kowloon Tong

 

 

INTERNATIONAL FINANCE CENTRE
IFC, 8 FINANCE STREET

 

Hysan Place
Hysan Place, 500 Hennessy Road, Causeway Bay

 

 

 

 

 

APM
418 Kwun Tong Road, Kwun Tong

 

CANTON ROAD
100 Canton Road, Tsim Sha Tsui

 

NEW TOWN PLAZA
New Town Plaza Phase 1 L4, 18 Sha Tin Centre Street, Sha Tin

 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 10:00 - 21:00
 

Monday to Thursday, Sunday 10:00 - 22:00
Friday to Saturday 10:00 - 23:00

 

Monday to Sunday 10:00 - 23:59
 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 11:00 - 22:00
 

3979 3600
 

 

3972 1500
 

 

 

3979 3100
 

 

 

 

 

3979 8900
 

 

 

3979 8800
 

 

3979 7800
 
ASUS ASUS Royal Club
Room E 19/f ,The Globe,79 Wing Hong Street, Lai Chi Kok, Kowloon,Hong Kong

Monday to Saturday 10:00-19:00
Closed on Sundays & Public Holidays

 3582 4770

DCL Digital Computer Company LTD
Rua Do Mercado De Iao Hon No.206-216, Li. E, 1 Andar

Monday to Saturday 09:00-12:30；13:30-19:00
Closed on Sundays & Public Holidays

 2872 3357
Blackberry Future Power
9/F, Block A, East Sun Industrial Centre,
16 Shing Yip Street, Kwun Tong, Kowloon

Monday to Friday 10:00 - 19:00

Close on Saturday, Sunday & Public Holiday

 8120 8899
TSO
12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok

Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays

 81181717
HTC

Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong

(Online Reservation is required:https://www.htc.com/hk-tc/support/customer-service.html)

 

Tsing Yi Service Centre
Unit 15C, Gateway ts, 8 Cheung Fai Road, Tsing Yi, N.T., Hong Kong
 

Monday to Friday 10:00 - 19:00
Saturday 09:00 - 13:00
Sunday & Public Holidays: Close

 

Mon- Fri: 9:00AM~1:00PM and 2:00PM~6:00PM, Closed on Saturday, Sundays and public holidays

 3077 5588
LG 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, MongKok Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close
 3543 7777
Linksys 21/F, Tower One, Millennium City, 1, 388 Kwun Tong Rd, Kwun Tong, Hong Kong

Monday - Friday 9:30 A.M - 12:30NOON /    2:30 P.M – 5:30P.M

(Saturday/Sunday/Public holiday off)

 25651682
Samsung

Unit 1501, 15/F, Causeway Bay Plaza 1,
489 Hennessy Road, Causeway Bay

 Monday to Sunday 11:00 - 20:00 2521 4888
Unit 12-15, 40/F, Office Tower, Langham Place,
8 Argyle Street, MK, Kln.		 Monday to Sunday 11:00 - 20:00 3953 6783
Telecom Service One
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon.
(only for Pre-booking customer. Not able to serve walk-in customer. Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/)		 Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays 8118 1138
Sony Xperia™ Care Customer Service Centre

12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon

 Monday to Saturday 11:00 - 20:00
Sunday & Public Holiday Closed		 8203 8863
Sony Mobile Products Collection Point

Unit B, 23/F, Kyoto Plaza,
491-499 Lockhart Road, Causeway Bay, Hong Kong
"Free Delivery Service" to return reparied products to designated areas

 Monday to Saturday 11:00 - 20:00
xiaomi

Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok

 Monday to Saturday 11:00 - 20:00 3001 1888
Motorola / Lenovo / Sharp / Infocus / Alcatel / Nokia

 12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok

 

Lenovo Service Center (For smartphone or Tablet with display up to 6”)
Address : Unit B & C, 10/F, Grandion Plaza, 932 Cheung Sha Wan Road, Lai Chi Kok, Kowloon.

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close

11AM to 7PM Monday to Friday, Saturday 10AM to 3PM, closed on Sundays and Public Holidays.

8118 0800

8118 1717

 

3140 2788
Huawei

Huawei Service Center:

Room 01,02,10,18th Floor, 700  Nathan Road, Mongkok, Kowloon, Hong Kong

Monday to Sunday: 11:00 am to 8:00 pm (Closed on public holidays)

 8128 8810

Huawei Service Center:

Room 22, 18th Floor, Nan Fung Centre, 264-298, Tsuen Wan Section, Castle Peak Road, Tsuen Wan.
 Monday to Sunday: 11:00 am to 8:00 pm (Closed on public holidays) 8128 8810
VIVO Unit 1, 19/F, No.1 Hung To Road, Kwun Tong Hong Kong

Mon - Sun (Thur Day Off)

11:00a.m. - 4:00p.m.

2301 0999

2301 0910
Sugar Room 1903, 19/F, Kodak House II, 321 Java Road, North Point, Hong Kong.

Mon - Fri  9:00 - 18:00,

12:00pm - 1:00pm (Lunch time close)
Sat 10:00 - 12:00
Sunday & Public Holidays: Close

 2811 1333
OPPO Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon

Monday~Friday 10:00 to 17:00

Saturday:10:00 to 14:00
Sunday/Public Holiday:OFF

 

 3896 7699

 

The following individual accessories suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

  • There is no product damage replacement service for the below products, please contact the individual suppliers in advance for details of their repairing services.
  • Below information is subject to change without further notice. CMHK and product suppliers reserve the right to decline product replacement.
Specialized Service Centres Address Business Hours Hotline
ATTIENNO 11/F,Block C, East Sun Industrial centre, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong. Monday to Friday 11:00-13:00, 14:00-17:00; Closed on Saturday, Sunday and public holiday. 3996 8421

AKG, JBL, Harman/Kardon, Samsung (earphone)

 Unit G 5/F, World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon

Mon - Fri
10:00 - 13:00 ; 14:00 - 18:00
Sat
10:00 - 13:00
Sun & public holidays: Closed

2392 9932

2374 4923

(Samsung earphone hotline)
Beats TELECOM SERVICE ONE LIMITED(E-booking is required: http://www.tdhl.cc/tso/ebooking )

Kowloon Service Center
12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street, Mong Kok, Kowloon

 

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close


2332 3020
 
WAH FUNG COMPUTER SERVICES ( https://support.apple.com/)


Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

Monday to Saturday 10:00 - 19:00
Sunday & Public Holidays: Close

2807 8156
Apple Store

FESTIVAL WALK
80 Tat Chee Avenue, Kowloon Tong

 

 

INTERNATIONAL FINANCE CENTRE
IFC, 8 FINANCE STREET

 

Hysan Place
Hysan Place, 500 Hennessy Road, Causeway Bay

 

 

 

 

 

APM
418 Kwun Tong Road, Kwun Tong

 

CANTON ROAD
100 Canton Road, Tsim Sha Tsui

 

NEW TOWN PLAZA
New Town Plaza Phase 1 L4, 18 Sha Tin Centre Street, Sha Tin

 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 10:00 - 21:00
 

Monday to Thursday, Sunday 10:00 - 22:00
Friday to Saturday 10:00 - 23:00

 

 

Monday to Sunday 10:00 - 23:59
 

Monday to Sunday 10:00 - 22:00
 

Monday to Sunday 10:00 - 22:00
 

3979 3600
 

 

3972 1500
 

 

 

3979 3100
 

 

 

 

3979 8900
 

 

 

3979 8800
 

 

3979 7800
 

First Champion Technology Ltd

 Office A, 29/F, YHC Tower, 1 Sheung Yuet Road, Kowloon Bay, Kowloon
 		 Mon - Fri
09:00 - 12:30
14:00 - 18:00
Sat to Sun & Public Holidays: Close		 3118 4962

Case Studi / WMP AirMagic

 E-huge Technology Ltd
Unit G, 18/F, Ford Glory Plaza, 37 Wing Hong Street, Kowloon, HK		 Business Hours
Mon - Fri 10:30 - 17:00
Sat, Sun & public holidays: Closed		 2416 6980
Amuse / Jabees / Polaroid/ Pantone Winner Concept International Ltd.
Unit C6, 5/F, Block C, Hong Kong Industrial Centre,
489-491 Castle Peak Road,
Lai Chi Kok, Kowloon,
Hong Kong		 Monday to Friday 10:00 - 18:00
Saturday 10:00 - 13:00
 2020 0515

INNODUCTION

 A1, 8/Floor, Tung Nam Factory Bldg, No.40 Ma Tau Kok Road, Kowloon,HK 0930-1800 (Mon-Fri)
0930-1300(Sat)
Sunday & Public Holidays: Close		 2770 8812

iTech

 807A, 8/F, Block B, Hong Kong IND Centre, 489-491 Castle Peak Road, Kowloon Mon - Sat
11:00 - 19:00
Sun & public holidays: Closed		 3579 4477

Jabra

Wah Fung Computer Services Ltd.
Room 901, 26 Hung To Rd, Westin Centre, Kwun Tong

 Monday to Saturday
10:00 - 19:00
Closed on Sunday & Public Holiday		 2802 6909

Jawbone

Rm 1106, 11/F, Join-in Hang Sing Centre, 2-16 Kwai Fung Crescent, Kwai Chung, NT.

 Mon - Fri
9:00 - 13:00 ; 14:00 - 18:00
Sat
12:00 - 13:00
Sun & public holidays: Closed		 2955 1333
SEGA Mega Drive / Blueman Unit 1205-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok

Mon - Sat
11:00 - 20:00
Sun & public holidays: Closed

 8118 1717
MiLi Unit 2, 12/F, Shun Fat Industrial Building , 17 Wang Hoi Rd,Kowloon Bay, Hong Kong

Business Hours
Mon - Fri 10:00 - 18:00
Sat, Sun & public holidays: Closed

 2877 0282
Momax Unit A, 4/F, Cheong Lung Building, 10 Cheung Yee Street, Lai Chi Kok, Kln

 Mon - Fri
9:00 - 18:00

Sat, Sun & public holidays: Closed

 2402 3186

Misfit

 Suite 303-305, Inter-continental Plaza, 94 Granviller Rd, TST East Mon - Fri
10:00 - 13:00 ; 14:00 - 18:00
Sat, Sun & public holidays: Closed		  2722 7752

ONE Gateway Smart Router/UTV Box

China Mobile Hong Kong Co. Ltd.
China Mobile Hong Kong Customer Care Centre

Customer Centre (Mongkok)
2/F, 1L & 1M Sai Yeung Choi Street South, Mongkok
 

 12:00 pm-10:30 pm  2374 3496
Customer Service Counter (Central)
G/F, Far East Consortium Bldg, 117 Des Voeux Rd, Central
 		 9:30 am-7:30 pm
Customer Service Counter (Yuen Long)
Shop D, G/F, Pak Yee Building, 26-34 Kau Yuk Road, Yuen Long
 		 11:00 am-9:00 pm

Parrot

 Suite 707-709, 7/F, Wharf T&T Centre, Harbour City, 7 Canton Road, Tsim Sha Tsui, Kowloon Mon - Fri
09:00 - 18:00
Sat, Sun & public holidays: Closed		 2247 9988
Samsung (For Samsung Wireless Charger and Phone case only)
World-Tech Distribution (HK) Limited
Unit G 5/F., World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon, H.K.		 Mon-Fri: 10:00-13:00/14:00-18:00
Sat: 10:00-13:00
Sunday and Public Holiday: Closed		 2374 4923
(For Samsung others accessories except Wireless Charger and Phone case)
Unit 1502, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay		 Monday - Sunday 11:00 AM ~ 08:00 PM 2521 4888
(For Samsung others accessories except Wireless Charger and Phone case)
Unit 12-15, 40/F, Office Tower, Langham Place, 8 Argyle Street, MK, Kln.		 Monday - Sunday 11:00 AM ~ 08:00 PM 3953 6783
(Only for Pre-booking customer. Not able to serve walk-in customer)
Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/
Telecom Service One
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon		 Monday to Saturday 11am - 8pm
Closed on Sundays and Public Holidays		 8118 1138
Sido/YPerfect/ATN/inno3C /Kasuyi/in & out Dragon International Electronic Limited
Flat 1, 8/F, Wah Hung Industrial Centre,
41 Hung To Road,Kwun Tong, KLN, Hong Kong		 Mon - Sat
09:00 - 18:00		 2790 1261
Sony Xperia™ Care Customer Service Centre
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon		 Monday to Saturday
11:00 - 20:00
Sunday & Public Holiday Closed		 8203 8863

Verbatim

 Room 1304, Kwai Hung Holdings Centre, 89 King's Road, North Point, Hong Kong Mon - Fri
10:00 - 19:00
Sat
10:00 - 14:00
Sun & public holidays: Closed		 2117 9706
Romoss Sky Power Technology Limited
Room A10, 2/F., Great Wall Factory Building, No.11 Cheung Shun Street, Lai Chi Kok, Kowloon, Hong Kong		 Mon - Fri
11:00 - 19:00
Sat, Sun & public holidays: Closed		 2682 0222
Lite Guardian

Castel Beidou Hong Kong Ltd
Room 906, 9/F, Block 6, China Hong Kong City, No.33 Canton Road, Tsim Sha Tsui, Kowloon.

 Mon - Fri
09:30 - 12:30
13:30 - 18:00
Sat, Sun & public holidays: Closed		 2627 3380
Xiaotiancai

Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon

 Mon - Fri
11:00 to 19:00
Saturday:10:00 to 18:00
Sunday/Public Holiday:OFF		 21511833
Smartech Smartech International Marketing Limited
Unit 1206, 12/F, Eastern Harbour Centre, No. 28 Hoi Chak Street, Quarry Bay, HK		 Mon - Fri
09:00 - 13:00;
14:00 - 18:00
Sat
09:00 - 13:00
Sun & public holidays: Closed		 2578 8813
Astrotec Power Living Limited
Room802 Mega Cube, 8 Wang Kwong Road, Kowloon Bay, HK		 Mon - Fri
09:00 - 19:00;
Sat, Sun & public holidays: Closed		 2618 5900 /
9888 0259