Handset / Accessories Repair Centre Info

The following individual handset suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

  • Particular handset manufacturers offer 7-day handset damage replacement service, please contact the individual suppliers in advance for details of their replacement services.
  • There is no product damage replacement service for Apple products.
Specialized Service Centres Address Business Hours Hotline
cmcc-and

China Mobile Hong Kong Co. Ltd.
China Mobile Hong Kong Customer Care Centre

Customer Centre (Mongkok)
2/F, 1L & 1M Sai Yeung Choi Street South, Mongkok

12:00 pm-10:00 pm 
2374 3496
Customer Service Counter (Central)
G/F, Far East Consortium Bldg, 117 Des Voeux Rd, Central
10:30 am-7:30 pm
Customer Service Counter (Yuen Long)
Shop D, G/F, Pak Yee Building, 26-34 Kau Yuk Road, Yuen Long
11:00 am-8:00 pm
Apple TELECOM SERVICE ONE LIMITED(E-booking is required: http://www.tdhl.cc/tso/ebooking )

Kowloon Service Center
12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street, Mong Kok, Kowloon

 

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close


2332 3020
 

WAH FUNG COMPUTER SERVICES (https://support.apple.com/)


Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

Monday to Saturday 10:00 - 19:00
Sunday & Public Holidays: Close

2807 8156

Apple Store (FESTIVAL WALK)

80 Tat Chee Avenue, Kowloon Tong

Monday to Sunday 10:00 - 21:00 3979 3600
Apple Store (INTERNATIONAL FINANCE CENTRE)

IFC, 8 FINANCE STREET

Monday to Sunday 10:00 - 21:00 3972 1500
Apple Store (Hysan Place)

Hysan Place, 500 Hennessy Road, Causeway Bay

Monday to Sunday 10:00 - 22:00 3979 3100
Apple Store (APM)

418 Kwun Tong Road, Kwun Tong

Monday to Sunday 10:00 - 22:00 3979 8900
Apple Store (CANTON ROAD)

100 Canton Road, Tsim Sha Tsui

Monday to Sunday 10:00 - 22:00 3979 8800
Apple Store (NEW TOWN PLAZA)

New Town Plaza Phase 1 L4, 18 Sha Tin Centre Street, Sha Tin

Monday to Sunday 11:00 - 22:00 3979 7800
ASUS ASUS Royal Club
Room E 19/f ,The Globe,79 Wing Hong Street, Lai Chi Kok, Kowloon,Hong Kong

Monday to Saturday 10:00-19:00
Closed on Sundays & Public Holidays

3582 4770

DCL Digital Computer Company LTD
Rua Do Mercado De Iao Hon No.206-216, Li. E, 1 Andar

Monday to Saturday 09:00-12:30;13:30-19:00
Closed on Sundays & Public Holidays

2840 3436
Blackberry Future Power
9/F, Block A, East Sun Industrial Centre,
16 Shing Yip Street, Kwun Tong, Kowloon

Monday to Friday 10:00 - 19:00

Close on Saturday, Sunday & Public Holiday

8120 8899
TSO
12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok

Monday to Saturday 11am - 8pm  , closed on Sundays and Public Holidays

81181717
HTC

Room 2101, Omega Plaza, 32-34A Dundas Street, Mongkok, Kowloon, Hong Kong

(Online Reservation is required:https://www.htc.com/hk-tc/support/customer-service.html)

Monday to Friday 10:00 - 19:00
Saturday 09:00 - 13:00
Sunday & Public Holidays: Close

3077 5588

Tsing Yi Service Centre
Unit 15C, Gateway ts, 8 Cheung Fai Road, Tsing Yi, N.T., Hong Kong

Mon- Fri: 9:00AM~1:00PM and 2:00PM~6:00PM, Closed on Saturday, Sundays and public holidays

LG 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, MongKok Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close
3543 7777
Linksys 21/F, Tower One, Millennium City, 1, 388 Kwun Tong Rd, Kwun Tong, Hong Kong

Monday - Friday 9:30 A.M - 12:30NOON /    2:30 P.M – 5:30P.M

(Saturday/Sunday/Public holiday off)

25651682
Samsung

Unit 1501, 15/F, Causeway Bay Plaza 1,
489 Hennessy Road, Causeway Bay

Monday to Sunday 11:00 - 20:00 2521 4888
Unit 12-15, 40/F, Office Tower, Langham Place,
8 Argyle Street, MK, Kln.
Monday to Sunday 11:00 - 20:00 3953 6783
Telecom Service One
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon.
(only for Pre-booking customer. Not able to serve walk-in customer. Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/)
Monday to Saturday 11am - 8pm, closed on Sundays and Public Holidays 8118 1138
Sony 16/F, East Point Centre (Old Wing), 555 Hennessy Road, Causeway Bay 11:00 to 20:00, Monday to Sunday 8203 8863
xiaomi

Room 03, 05-06, 20/F, Hollywood Plaza, 610 Nathan Road, Mongkok

Monday to Saturday 11:00 - 20:00 3001 1888
ZTE

Kinghill Technology Development Ltd

Unit 22-28, 26/F, Pacific Link Tower, Southmark, 11 Yip Hing Street, Wong Chuk Hang, Hong Kong

Monday to Friday 10:30 - 16:00
closed on Saturday, Sundays and Public Holidays

2172 9501
Motorola / Lenovo / Sharp / Infocus / Alcatel / Nokia

12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street South, Mongkok

Monday to Saturday 11:00 - 20:00
Sunday & Public Holidays: Close

8118 0800

8118 1717

Lenovo Service Center (For smartphone or Tablet with display up to 6”)
Address : Unit B & C, 10/F, Grandion Plaza, 932 Cheung Sha Wan Road, Lai Chi Kok, Kowloon.

11AM to 7PM Monday to Friday, Saturday 10AM to 3PM, closed on Sundays and Public Holidays. 3140 2788
Huawei

Huawei Service Center:

Room 01,02,10,18th Floor, 700  Nathan Road, Mongkok, Kowloon, Hong Kong

Monday to Saturday: 09:00 am to 08:00 pm (Closed on Sundays and public holidays)

8128 8810
VIVO Unit 1, 19/F, No.1 Hung To Road, Kwun Tong Hong Kong

Mon - Sun (Thur Day Off)

11:00a.m. - 4:00p.m.

2301 0999

2301 0910

Sugar Room 119-120,1/F,Causeway Bay Shopping Centre, 12-23 Sugar Street, Causeway Bay,HK

Mon - Fri  9:00 - 18:00,

12:00pm - 1:00pm (Lunch time close)
Sat 10:00 - 12:00
Sunday & Public Holidays: Close

2811 1333
OPPO Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon

Monday~Friday 10:00 to 19:00

Saturday : 10:00 - 14:00

Sunday/Public Holiday:OFF

 

3896 7699
realme Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon

Monday~Friday 10:00 to 19:00

Saturday 10:00 - 14:00

Sunday/Public Holiday:OFF

 

3896 7600

 

The following individual accessories suppliers directly provide official repair services to CMHK customers. If your device belongs to one of these brands, please bring it to the specialized service centres listed below.

  • There is no product damage replacement service for the below products, please contact the individual suppliers in advance for details of their repairing services.
  • Below information is subject to change without further notice. CMHK and product suppliers reserve the right to decline product replacement.
Specialized Service Centres Address Business Hours Hotline
ATTIENNO 11/F,Block C, East Sun Industrial centre, 16 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong. Monday to Friday 11:00-13:00, 14:00-17:00; Closed on Saturday, Sunday and public holiday. 3996 8421

AKG, JBL, Harman/Kardon, Samsung (earphone)

Unit G 5/F, World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon

Mon - Fri
10:00 - 13:00 ; 14:00 - 18:00
Sat
10:00 - 13:00
Sun & public holidays: Closed

2392 9932

2374 4923

(Samsung earphone hotline)

Beats TELECOM SERVICE ONE LIMITED(E-booking is required: http://www.tdhl.cc/tso/ebooking )

Kowloon Service Center
12/F, Ginza Plaza,
2A-2H Sai Yeung Choi Street, Mong Kok, Kowloon

 

Monday to Saturday 09:00 - 20:00
(Closed on Sundays and public holidays)



2332 3020
 

WAH FUNG COMPUTER SERVICES ( https://support.apple.com/)


Unit 901, 9/F, Westin Centre, 26 Hung To Road, Kwun Tong, Kowloon

Monday to Saturday 10:00 - 19:00
Sunday & Public Holidays: Close

2807 8156

Apple Store (FESTIVAL WALK)

80 Tat Chee Avenue, Kowloon Tong

Monday to Sunday 10:00 - 21:00 3979 3600
Apple Store (INTERNATIONAL FINANCE CENTRE)

IFC, 8 FINANCE STREET

Monday to Sunday 10:00 - 21:00 3972 1500
Apple Store (Hysan Place)

Hysan Place, 500 Hennessy Road, Causeway Bay

Monday to Sunday 10:00 - 22:00 3979 3100
Apple Store (APM)

418 Kwun Tong Road, Kwun Tong

Monday to Sunday 10:00 - 22:00 3979 8900
Apple Store (CANTON ROAD)

100 Canton Road, Tsim Sha Tsui

Monday to Sunday 10:00 - 22:00 3979 8800
Apple Store (NEW TOWN PLAZA)

New Town Plaza Phase 1 L4, 18 Sha Tin Centre Street, Sha Tin

Monday to Sunday 11:00 - 22:00 3979 7800

First Champion Technology Ltd

Office A, 29/F, YHC Tower, 1 Sheung Yuet Road, Kowloon Bay, Kowloon
 
Mon - Fri
09:00 - 12:30
14:00 - 18:00
Sat to Sun & Public Holidays: Close
3118 4962

Case Studi / WMP AirMagic

E-huge Technology Ltd
Unit G, 18/F, Ford Glory Plaza, 37 Wing Hong Street, Kowloon, HK
Business Hours
Mon - Fri 10:30 - 17:00
Sat, Sun & public holidays: Closed
2416 6980
Amuse / Jabees / Polaroid/ Pantone Winner Concept International Ltd.
Unit C6, 5/F, Block C, Hong Kong Industrial Centre,
489-491 Castle Peak Road,
Lai Chi Kok, Kowloon,
Hong Kong
Monday to Friday 10:00 - 18:00
Saturday 10:00 - 13:00
2020 0515

INNODUCTION

A1, 8/Floor, Tung Nam Factory Bldg, No.40 Ma Tau Kok Road, Kowloon,HK 0930-1800 (Mon-Fri)
0930-1300(Sat)
Sunday & Public Holidays: Close
2770 8812

iTech

807A, 8/F, Block B, Hong Kong IND Centre, 489-491 Castle Peak Road, Kowloon Mon - Sat
11:00 - 19:00
Sun & public holidays: Closed
3579 4477

Jabra

Wah Fung Computer Services Ltd.
Room 901, 26 Hung To Rd, Westin Centre, Kwun Tong

Monday to Saturday
10:00 - 19:00
Closed on Sunday & Public Holiday
2802 6909

Jawbone

Rm 1106, 11/F, Join-in Hang Sing Centre, 2-16 Kwai Fung Crescent, Kwai Chung, NT.

Mon - Fri
9:00 - 13:00 ; 14:00 - 18:00
Sat
12:00 - 13:00
Sun & public holidays: Closed
2955 1333
SEGA Mega Drive / Blueman Unit 1205-06, 12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok

Monday to Saturday
09:00 - 20:00
(Closed on Sundays and public holidays)

8118 1717
MiLi Unit 2, 12/F, Shun Fat Industrial Building , 17 Wang Hoi Rd,Kowloon Bay, Hong Kong

Business Hours
Mon - Fri 10:00 - 18:00
Sat, Sun & public holidays: Closed

2877 0282
Momax Unit A, 4/F, Cheong Lung Building, 10 Cheung Yee Street, Lai Chi Kok, Kln

 Mon - Fri
9:00 - 18:00

Sat, Sun & public holidays: Closed

2402 3186

Misfit

Suite 303-305, Inter-continental Plaza, 94 Granviller Rd, TST East Mon - Fri
10:00 - 13:00 ; 14:00 - 18:00
Sat, Sun & public holidays: Closed
 2722 7752

ONE Gateway Smart Router/UTV Box

China Mobile Hong Kong Co. Ltd.
China Mobile Hong Kong Customer Care Centre

Customer Centre (Mongkok)
2/F, 1L & 1M Sai Yeung Choi Street South, Mongkok
 

12:00 pm-10:00 pm  2374 3496
Customer Service Counter (Central)
G/F, Far East Consortium Bldg, 117 Des Voeux Rd, Central
 
10:30 am-7:30 pm
Customer Service Counter (Yuen Long)
Shop D, G/F, Pak Yee Building, 26-34 Kau Yuk Road, Yuen Long
 
11:00 am-8:00 pm

Parrot

Suite 707-709, 7/F, Wharf T&T Centre, Harbour City, 7 Canton Road, Tsim Sha Tsui, Kowloon Mon - Fri
09:00 - 18:00
Sat, Sun & public holidays: Closed
2247 9988
Samsung (For Samsung Wireless Charger and Phone case only)
World-Tech Distribution (HK) Limited
Unit G 5/F., World Tech Centre, No.95 How Ming Street, Kwun Tong, Kowloon, H.K.
Mon-Fri: 10:00-13:00/14:00-18:00
Sat: 10:00-13:00
Sunday and Public Holiday: Closed
2374 4923
(For Samsung others accessories except Wireless Charger and Phone case)
Unit 1502, 15/F, Causeway Bay Plaza 1, 489 Hennessy Road, Causeway Bay
Monday - Sunday 11:00 AM ~ 08:00 PM 2521 4888
(For Samsung others accessories except Wireless Charger and Phone case)
Unit 12-15, 40/F, Office Tower, Langham Place, 8 Argyle Street, MK, Kln.
Monday - Sunday 11:00 AM ~ 08:00 PM 3953 6783
(Only for Pre-booking customer. Not able to serve walk-in customer)
Pre-booking Link: http://www.samsung.com/hk/onlineservice/prebooking/
Telecom Service One
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street South, Mongkok, Kowloon

Monday to Saturday   9am - 8pm
(Closed on Sundays and Public Holidays)

8118 1138
Sido/YPerfect/ATN/inno3C /Kasuyi/in & out Dragon International Electronic Limited
Flat 1, 8/F, Wah Hung Industrial Centre,
41 Hung To Road,Kwun Tong, KLN, Hong Kong
Mon - Sat
09:00 - 18:00
2790 1261
Sony Xperia™ Care Customer Service Centre
12/F, Ginza Plaza, 2A-2H Sai Yeung Choi Street, Mongkok, Kowloon
Monday to Saturday
09:00 - 20:00
(Closed on Sundays and public holidays)
8203 8863

Verbatim

Flat 2804A, 28/F, Cable TV Tower, 9 Hoi Sing Road, Tsuen Wan Mon - Fri
10:00 - 19:30
Sat
10:00 - 18:00
Sun & public holidays: Closed
2679 8268
Romoss Sky Power Technology Limited
Room A10, 2/F., Great Wall Factory Building, No.11 Cheung Shun Street, Lai Chi Kok, Kowloon, Hong Kong
Mon - Fri
11:00 - 19:00
Sat, Sun & public holidays: Closed
2682 0222
Lite Guardian

Castel Beidou Hong Kong Ltd
Room 906, 9/F, Block 6, China Hong Kong City, No.33 Canton Road, Tsim Sha Tsui, Kowloon.

Mon - Fri
09:30 - 12:30
13:30 - 18:00
Sat, Sun & public holidays: Closed
2627 3380
Xiaotiancai

Room 903, 9/F No.1 Hung To Road, Kwun Tong, Kowloon

Mon - Fri
11:00 to 19:00
Saturday:10:00 to 18:00
Sunday/Public Holiday:OFF
21511833
Smartech Smartech International Marketing Limited
Unit 1206, 12/F, Eastern Harbour Centre, No. 28 Hoi Chak Street, Quarry Bay, HK
Mon - Fri
09:00 - 13:00;
14:00 - 18:00
Sat
09:00 - 13:00
Sun & public holidays: Closed
2578 8813
Astrotec Power Living Limited
Room802 Mega Cube, 8 Wang Kwong Road, Kowloon Bay, HK
Mon - Fri
09:00 - 19:00;
Sat, Sun & public holidays: Closed
2618 5900 /
9888 0259