The Telecommunications (Registration of SIM Cards) Regulation (the "Regulation") came into effect on 1 September 2022. Pursuant to the "Regulation", all prepaid SIM cards that provide telecommunication services in Hong Kong must be registered before the statutory deadline.

 

Important Dates of Prepaid SIM Card Real-name Registration Program

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Notes for Prepaid SIM Card Real-name Registration Program

Type of Users

Registration Information

Registration Quota
(with each operator)

Individual User

• English name and Chinese name (if applicable)

• Date of birth

• Identification document^ and identification document number

^Users under 16 years old are required to register his/her ID and the ID of an adult.

10

Company/Corporate User

• English name and Chinese name (if applicable) of the company/branch

• An identification document* of # Hong Kong Special Administrative Region (HKSAR) Passport、British National (Overseas) passport and the copy of ID is not acceptable for registration

• A valid business/branch registration certificate and the certificate number

25

*Applicable ID

• Hong Kong Identity Card^

• Macao SAR Resident Identity Card

• Exit-Entry Permit for Travelling to and from Hong Kong and Macau

• Passport#

^Holders of HKID card must use their HKID card for registration

# Hong Kong Special Administrative Region (HKSAR) Passport、British National (Overseas) passport and the copy of ID is not acceptable for registration

Registration Link

 

Method (1) : Click here to register(browsing with a smartphone)

Method (2) : Scan (If you are using an ipad, please use this method)

Method (3) :Open a browser on your smartphone and enter the following link http://rnr.hk.chinamobile.com (If you are using an ipad, please use this method)

 

Prepaid SIM Card Real-name Registration Steps

 

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Prepaid SIM Card Activation Method

Type of Users

Activation Method

New prepaid SIM cards users

(Sold on or after 1 Mar 2022, package with a notice of "real-name registration is required")

 

Method 1: Activate your Prepaid SIM card immediately upon registration

• Upon successful activation, an activation SMS with mobile number, stored value and expiry date will be sent

Method 2: Activate your Prepaid SIM card Later upon registration completed

• Dial *103*800# when SIM card is inserted into your phone later; or

• An SMS will be sent when the SIM card is inserted. Please follow the instruction to activate your SIM card

Existing prepaid SIM cards users

(Sold before 1 Mar 2022)

Method 1: Dial *103*800# to activate prepaid SIM card service

Method 2: Activate prepaid SIM card service upon prepaid SIM card real-name registration

Remarks: If activation fails after using the above methods, please restart your smartphone and ensure the mobile data APN is "CMHK", while the proxy address and port number are blank.

 

Check and Manage Prepaid SIM Card Registration Status

Check and manage your prepaid SIM card registration status or prepaid SIM card information by the following method:

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Real-name Registration Tutorial Video

Click here for real-name registration terms and conditions

Real-name Registration Reward - Free $20 VAS Bonus E-Coupon

Campaign Period:10:00 16th May 2022 until further notice

Register for rewards!

Get free $20 VAS Bonus E- Coupon upon completion of designated prepaid SIM card registration!

It can be used to purchase value-add services and data packages

Applicable for bothand users.

Register now, Get it now!

Scan the QR code or click here (browsing with a smartphone) to enter prepaid SIM card real-name registration page

Registration Period

Reward

10:00 16th May 2022 until further notice

Free $20 VAS Bonus E- Coupon

Notes:

  • During the campaign period, each registered designated prepaid card will be eligible for the award once only.
  • The reward is valid for 90 days from the date of completion of registration of the designated prepaid card. Any unused reward will be cancelled automatically at the end of the validity period.
  • The reward is only applicable to the purchase of value-added services and data packages.
  • The reward cannot be used in conjunction with other discounts or offers
  • If the designated prepaid card is suspended or terminated for any reason, all services including rewards for activities will be automatically terminated and unused rewards will be void without refund, transfer or compensation.
  • For any reason, including but not limited to, at the time of registration of a designated prepaid card, a reward will not be reissued if the designated prepaid card has expired or the service has been suspended.
  • If the user terminates the designated prepaid card for any reason, the rewards in user’s account will be terminated at the same time and CMHK will not be liable for such termination.

Click here  for the Terms and Conditions of this Campaign.

For other ended Real-name registration offers, please click here 

1. Why do I need to register my SIM card?

  • The Telecommunications (Registration of SIM Cards) Regulation (“Regulation”) came into effect on 1st September 2021. Pursuant to the Regulation, SIM card users must complete registration with the respective telecommunications service operator in order to activate or continue the use of SIM card service.

2. Do all SIM cards need to be registered?

  • All prepaid SIM cards that provide telecommunications services in Hong Kong (including CMHK Prepaid SIM cards, Mobile Duck Prepaid SIM cards, $48 5G MySIM and SIMPLIFLY) are required to be registered before the statutory deadline.
  • The registration policy of service plan SIM card remains the same. Existing service plan users do not have to re-register their existing service plan SIM cards with the telecommunications service operator.

3. Do I have to register my SIM card immediately once the Regulation came into effect? When do I have to register my SIM card?

  • Registration of SIM cards is not required immediately on the date of the commencement of the Regulation.
  • Prepaid SIM cards and service plan SIM cards purchased on or after 1st March 2022 must complete registration in order to activate SIM card service.
  • Existing prepaid SIM cards may commence registration on or after 1st March 2022.
  • All SIM cards must complete registration on or before 23rd February 2023 (inclusive of that date) .

4. What happens if my SIM card is not registered before the statutory deadline?

  • All unregistered SIM cards will be deactivated on 24th February 2023 without prior notice if registration is not completed on or before 23rd February 2023 (inclusive of that date).

5. Can I register my SIM card in advance?

  • We now accept early Prepaid SIM Card registration. Click here (browsing with a smartphone) or scan 

6. How many prepaid SIM cards I can register in maximum? Does SIM service plan count?

  • Individual user of prepaid SIM card can register up to 10 cards ; and corporate user can register up to 25 cards.
  • There is no limit for SIM service plan.

7.Should I register the prepaid SIM card on myself? or can someone register it for me?

  • You don't have to register by yourself, you can ask someone to assist you in registering the prepaid SIM card. The registration can be completed as long as the required information is prepared.