Easy 3 steps to re-activate services
Check out the "CMHK Notification SMS" for your own registration link. Click this registration link and follow the steps below to restart the service, please ensure the phone is connected to Wi-Fi.
Please contact Live CHAT for any enquiry.
Real-name Registration Re-activate Services Tutorial Video
Click here for real-name registration terms and conditions
The Telecommunications (Registration of SIM Cards) Regulation (the "Regulation") came into effect on 1 September 2022. Pursuant to the "Regulation", all prepaid SIM cards that provide telecommunication services in Hong Kong must be registered before the statutory deadline.
Important Dates of Prepaid SIM Card Real-name Registration Program
Notes for Prepaid SIM Card Real-name Registration Program
Type of Users |
Registration Information |
Registration Quota |
|
Individual User |
• English name and Chinese name (if applicable) • Date of birth • Identification document^ and identification document number ^Users under 16 years old are required to register his/her ID and the ID of an adult. |
10 |
|
Company/Corporate User |
• English name and Chinese name (if applicable) of the company/branch • An identification document* of # Hong Kong Special Administrative Region (HKSAR) Passport、British National (Overseas) passport and the copy of ID is not acceptable for registration • A valid business/branch registration certificate and the certificate number |
25 |
|
*Applicable ID |
• Hong Kong Identity Card^ • Macao SAR Resident Identity Card • Exit-Entry Permit for Travelling to and from Hong Kong and Macau • Passport# ^Holders of HKID card must use their HKID card for registration # Hong Kong Special Administrative Region (HKSAR) Passport、British National (Overseas) passport and the copy of ID is not acceptable for registration |
Registration Link
Method (1) : Click here to register(browsing with a smartphone)
Method (2) : Scan (If you are using an ipad, please use this method)
Method (3) : Open a browser on your smartphone and enter the following link http://rnr.hk.chinamobile.com (If you are using an ipad, please use this method)
Method (4) : Go to the designated post office for assistance https://www.ofca.gov.hk/en/consumer_focus/guide/hot_topics/sim_registration/index.html
Prepaid SIM Card Real-name Registration Steps
Please contact Live CHAT for any enquiry.
Prepaid SIM Card Activation Method
Type of Users |
Activation Method |
New prepaid SIM cards users (Sold on or after 1 Mar 2022, package with a notice of "real-name registration is required")
|
Method 1: Activate your Prepaid SIM card immediately upon registration • Upon successful activation, an activation SMS with mobile number, stored value and expiry date will be sent Method 2: Activate your Prepaid SIM card Later upon registration completed • Dial *103*800# when SIM card is inserted into your phone later; or • An SMS will be sent when the SIM card is inserted. Please follow the instruction to activate your SIM card |
Existing prepaid SIM cards users (Sold before 1 Mar 2022) |
Method 1: Dial *103*800# to activate prepaid SIM card service Method 2: Activate prepaid SIM card service upon prepaid SIM card real-name registration |
Remarks: If activation fails after using the above methods, please restart your smartphone and ensure the mobile data APN is "CMHK", while the proxy address and port number are blank.
Check and Manage Prepaid SIM Card Registration Status
Check and manage your prepaid SIM card registration status or prepaid SIM card information by the following method:
Real-name Registration Tutorial Video
Click here for real-name registration terms and conditions
Download MyLink App to earn rewards!
Reward Details | |
---|---|
Prepaid Card First Login | Register and log in to MyLink for the first time to earn 1,000 MyLink Points |
4G MySIM exclusive | 1.Subscribe to one of the designated value-added service via MyLink for the first time to earn 500 MyLink Points, designed service includes: - 500MB, thereafter speed up to 128kbps for 1 day ($10) - 2GB, thereafter speed up to 128kbps for 2 days ($18) - 5GB, thereafter speed up to 128kbps for 7 days ($25) - 60GB, thereafter speed up to 128kbps + 5,000 mins local voice4 for 30 days ($33) - 120GB, thereafter speed up to 128kbps + 10,000 mins local voice for 90 days ($88) |
5G MySIM exclusive | 1.Subscribe to one of the designated value-added service via MyLink for the first time to earn 500 MyLink Points, designed service includes: - 1GB 90-Day 5G Local Data Package ($18) - 10 GB 90-Day 5G Local Data Package ($180) - 100 Local Voice Min Package (Unlimited Incoming Call) ($10) |
Prepaid Card First Refilling (applicable to Refillable Prepaid Card only) |
Refill over $50 but less than $100 via MyLink for the first time to get $20 e-voucher; or refill over $100 via MyLink for the first time to get $50 e-voucher |
Details please log in to MyLink App and refer to campaign pages. Terms and conditions apply.
1. Why do I need to register my SIM card?
2. Do all SIM cards need to be registered?
3. Do I have to register my SIM card immediately once the Regulation came into effect? When do I have to register my SIM card?
4. What happens if my SIM card is not registered before the statutory deadline?
5. Can I register my SIM card in advance?
6. How many prepaid SIM cards I can register in maximum? Does SIM service plan count?
7.Should I register the prepaid SIM card on myself? or can someone register it for me?
For other ended Real-name registration offers, please click here.