1-Card-2-Number Prepaid SIM Card

Note: To comply with Real Name Registration of Mainland China mobile numbers, from 7 Nov 2016 customers with Mainland China mobile numbers will be notified via SMS, please submit Real Name Registration application via our website www.hk.chinamobile.com/en/realname.html, CMHK Shops or Hotline by the designated date, otherwise you cannot continue to use your Mainland China mobile numbers. Services with your Hong Kong mobile number will NOT be affected and tariff remains unchanged. For enquiries, please call CMHK Customer Care Hotline 29458888.

Anti-fraud Alert: Under NO circumstances will we or any Mainland China Authorities make phone calls to you to collect your bank account information, passwords or personal data.

Sale suspension of this Prepaid SIM Card is effective from 28 April 2016 onwards

Note: To comply with Real Name Registration of Mainland China mobile numbers, customers must submit Real Name Registration in order to use Mainland China mobile numbers, any un-activated “1-Card-2-Number Prepaid SIM Card” cannot be activated. Customers in possessions of these products please bring the SIM card with SIM card holder and relevant identity document* to any CMHK Shops to submit Real Name Registration and get a replacement SIM for card activation within the card activation period.
*Hong Kong/Macau residents please provide “Mainland Travel Permit for Hong Kong and Macau Residents”; Mainland China residents please provide “Mainland China ID Card”; Taiwan residents please provide “Mainland Travel Permit for Taiwan Residents”; foreign residents please provide foreign passport.

From 4 Dec 2017, in order to obtain a replacement SIM Card, customers are required to visit CMHK stores/customer centre to apply for an upgrade to 4G/3G Prepaid SIM Card. Once the upgrade is finished, the remaining stored value and mobile number of the original Prepaid SIM card will be transferred to the new Prepaid SIM Card. Handling fee will be waived for replacement made by 31 Dec 2019.

  • Excellent quality network coverage of Mainland China Mobile
  • Outgoing call from Mainland China to HK $0.6/min
  • Data Roaming Service in Mainland China at only $1.5/MB (Daily Capped at $3813,14)
  • Provide "Mainland China & HK Data Package"18,20
  • All prices will be calculated in Hong Kong dollars
  • Enjoy up to 33% refill bonus
  • Free Hong Kong Ring Back Tone

 

  • Mobile Number Porting service to “$120 1-Card-2-Number Prepaid SIM Card” is suspended since 29 Sep 2015.

Starter Pack

Retail Price Stored Value1 Validity Period
$120 $602 (Administration fee is deducted) 90 Days
  1. Stored Value is used for deducting charges on local calls, and on various SMS, infotainment and download services.
  2. Once this Prepaid SIM Card is activated, a $6 administration fee will be deducted immediately. Subsequent $6 administration fee will be deducted every 30 days automatically. And if the balance amount is insufficient, this Prepaid SIM Card will be suspended without prior notice. Customer must refill the card to re-active the service.

Refill Amount and Validity Period

All refill methods entitle you to the corresponding extra stored value and validity period:

Recharge Amount
(per single recharge transaction)3		 Extra Refill Bonus* Validity Period4,5
$10 - $49 ----- 30 days
$50 - $99 10% 180 days
$100 - $199
$200 - $299 20% plus $10 365 days
$300 or above 30% plus $10 365 days
*Promotion period until further notice.
  1. The minimum refill amount via PPS is $30.
  2. Every time your Prepaid SIM Card is refilled, the stored value validity period will be automatically extended starting from the date of refill. If the original validity period is longer, then the original validity period will prevail.
  3. Refill under $50 via service plan account will extend the stored value validity period to 63 days.
  4. Get extra $30 refill bonus upon refilling by $180 Electronic Refill Voucher. (The above 10% extra refill bonus offer does not apply in conjunction.)

 

Services & Charges

Services Charges
Voice Call Voice Call Charge
Roaming Service17 Roaming Service Tariff
International Call Forward International Call Forward Tariff

Short Message Service7,8,19

 

 

 

SMS Charge

Effective from 12 July 2021, the charge of local intra SMS will be adjusted to $0.3 each  and $8 Intra-network SMS Monthly Package will be terminated. If Intra-network SMS Package is subscribed before 12 July, service will be terminated on the last day of the package validity automatically.

Multimedia Messaging Service (MMS)8

  • Send MMS
  • Surcharge on sending International MMS

 

  • $0.5/SMS
  • $3/SMS
Calling Number Display Free
Missed Call Alert Free
Call Forwarding Service Hong Kong Number: $0.3/min after call forward
Mainland China Number: $0.6/min after call forward
(You can forward calls of both the Hong Kong number and Mainland China Number to a same designated Hong Kong phone number.)

Voice & Fax Mailbox9,10



Retrieve voice message

  • Dial 218 via your handset
  • Dial 92089218 via other phone

Print fax message

  • Dial 92089218 via a fax machine

$5/30 days (Receive Voice Mail by using Hong Kong Number: No additional charge)；(Receive Voice Mail by using Mainland China Number: $0.15/min)

 

  • Based on local airtime charge
  • Free

 

  • Free
Call Waiting & Call Hold Service11 Free
Conference Call Service11 Free

Mobile Data Service15
  • $1.5/MB
  • Local mobile Data Service15,20
  • Mobile Data  Package14,15
    • 1-Day Package
    • 7-Day Package
    • 30-day package10

Note: The maximum data usage of 1-Day/7-Day/30-Day Mobile Data Package will be changed to 1GB with effective from 26 May 2016.

  • $9
  • $18
  • $38

To subscribe

  • Hong Kong & Mainland China Data Package10,15,16,18
      • 200MB

     

      • 1GB

     

    • 2.5GB
    • $35

To subscribe

    • $98

To subscribe

    • $148

To subscribe

Data Roaming Service12,15,18

  • Mainland China13
  • Macau
  • Other Countries/Regions
  • $1.5/MB(Daily Charging Cap:$3814）
  • $0.01/KByte
  • $0.15/KByte
Data Roaming Day Pass18 Charge count on per day
(please refer to related web page )
Download Services Charges counted on a per unit basis
(please refer to related web page)

#333Connecting Tone10

  • Download

$15/30 days

  • $5/ download
Hong Kong Ring Back Tone Free

 

  1. Add $3 for sending SMS while roaming abroad.
  2. Thereafter $0.1/SMS.
  3. Please check if applicable handset models are used to receive the content, and if the recipient's network is compatible. Otherwise customer could be charged even if the transmission is unsuccessful.
  4. Voice & Fax Mailbox has been enhanced to support unreceived incoming call from Mainland China Number.
  5. The Fee will be automatically deducted every 30 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
  6. When using the Call Waiting and Call Hold feature, subscribers need to pay the airtime charge for the first answered call, as well as the other calls answered or on hold at the same time. (IDD charge is applicable on IDD calls)
  7. At the start of each data connection while abroad, a stored value of around 450KB roaming Data Charges will be reserved. This reserved stored value cannot be used for deduction of any other fees or charges until the data connection is completely disconnected. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
  8. Mainland China data roaming usage will be capped at $38 per day. (Starting from the use of service until 23:59:59(HK Time) on the same day).
  9. Mobile Data Package is only applicable to using GPRS service in Hong Kong. GPRS roaming charge will be applied for using GPRS overseas.Starting from 1 Mar 2013, free Wi-Fi service is only applicable for 7-Day and 30-Day data package.
  10. Local mobile data service is provided via 2G/EDGE network.
  11. Intra-network SMS Package is not applicable for sending SMS via CMHK Web.
  12. Service validity is calculated from the date of subscription until 23:59 (HK Time) of the 30th day, excluding data volume used before service subscription. Thereafter charge will be automatically deducted every 30 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customers must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
  13. IDD/Roaming call charges will apply once a call is answered (even if the call is answered by any automatic answering systems including announcement, tone machine, etc). In some circumstances, IDD/roaming call charges may still apply to the ringing time due to special call routing design of third party service providers in the event if a call is not answered.
  14. Actual data transmission speeds may vary due to many factors, including but not limited to: data roaming operators, network traffic condition, handset models, handset settings (both hardware & software), uploaded/downloaded content, selected prepaid cards, etc.
  15. If stored value balance is insufficient to cover international SMS service fee while abroad, all SMS services (including local and roaming) will then be suspended temporarily without prior notice. To re-activate the service, customer must have sufficient funds in their prepaid cards and then re-subscribe the service.
  16. At the start of each data connection in Hong Kong, a stored value of 450KB local Data Charges will be reserved. This reserved stored value cannot be used for deduction of any other fees or charges until the data connection is completely disconnected.

 

Value-Added Services

Distribution Channels

Sale suspension of this Prepaid SIM Card is effective from 28 April 2016 onwards

Terms & Conditions

  • "CMHK 1-Card-2-Number Prepaid SIM Card" of China Mobile Hong Kong Co. Ltd. ("CMHK") cannot be used for calls to Infoline Call numbers with "900" prefix.
  • The use of the individual service shall be subject to such terms and conditions as stated on the relevant service leaflet or on CMHK relevant web page.
  • The dialing method for the roaming service of "CMHK 1-Card-2-Number Prepaid SIM Card" is different from that of the general roaming service. Please refer to the User Guide or website of "Roaming Dialing Methods" for details.
  • The SIM Card is non-refundable and non-returnable.
  • The SIM Card must be activated on or before the expire date stipulated thereon.
  • CMHK's administration or service monthly fee (if any) shall be deducted from the Prepaid SIM Card.
  • When all stored value has been used up or the remaining stored value shall be inadequate for the deduction of administrational or service monthly fee, the service of SIM Card will be suspended.
  • Where a SIM Card has expired, or where service has been suspended for more than 30 days due to whatever reason, or where service has been terminated due to whatever reasons, the remaining stored value (if any) shall be non-refundable and non-transferable.
  • The stored value of "CMHK 1-Card-2-Number Prepaid SIM Card" shall be valid for 90 days starting from the activation date, subject to the activation taking place within the stipulated validity period. For port-in customers switching with their own mobile number, the stored value validity period starts from the day the mobile number is successfully ported in.
  • CMHK will not be liable for any damages, however arising, of the card or responsible for repairing and making good therefor.
  • Customer can not request a porting of their own China Number to "CMHK 1-Card-2-Number Prepaid SIM Card". If at any time customer unilaterally terminates “CMHK 1-Card-2-Number Prepaid SIM Card”, the China Number shall be forthwith surrendered and returned to China Mobile Communications Corporation.
  • In addition to the Hong Kong Number provided by CMHK, "CMHK 1-Card-2-Number Prepaid SIM Card" Customer will also be assigned a China Number provided by China Mobile Communications Corporation. The use of the China Number is subject to the laws, rules and regulations of People’s Republic of China.
  • The mobile number is assigned randomly and Customer cannot return, choose or request to change to other mobile numbers. Customer will not be able to keep the allocated mobile number once the SIM Card has expired, or where its service has been suspended for more than 30 days due to whatever reasons or where its service has been terminated due to whatever reasons.
  • Calculation of call airtime is based on the network report of CMHK. In case of dispute, the statement of CMHK is conclusive and binding. All calculations are subject to such prevailing rates or tariff as CMHK shall from time to time impose.
  • CMHK is entitled at their full discretion to temporarily suspend any or all of the Services without notice to the Customer for the purpose of preventing any improper or abnormal use of CMHK's network or resources, fraudulent or deceptive acts until CMHK is satisfied that the Customer has ceased such acts or the relevant investigation has been completed. CMHK may assess abnormal usage based on comparisons to the usage patterns and levels of CMHK’s other customers, and/or based on whether such usage level is considered to have affected our other customers' ability to optimally use the same network or service.
  • CMHK reserves its absolute right to change the terms and conditions relating to the use of the SIM card including but not limited to the airtime or SMS tariffs or rates at any time without prior notice to or consent from the Customer.
  • The above information and rates are subject to change without prior notice.
  • Any change or amendment will be published on CMHK website.
  • For the details of the Terms and Conditions, pls. refer to http://www.hk.chinamobile.com/en/corporate_information/Customer_Service/contract_terms_conditions/customer-support-t-n-c.html.