IDD Talk Stored Value SIM Cards

Sale of this Prepaid SIM Card is suspended

From 4 Dec 2017, in order to obtain a replacement SIM Card, customers are required to visit CMHK stores/customer centre to apply for an upgrade to 4G/3G Prepaid SIM Card. Once the upgrade is finished, the remaining stored value and mobile number of the original Prepaid SIM card will be transferred to the new Prepaid SIM Card. Handling fee will be waived for replacement made by 31 Dec 2019.

  • Free IDD to 31 countries/regions, including Canada, Mainland China, Singapore, and USA. (only local airtime will be charged)
  • Provides 1-day/7-day/30-day "Mobile Data  Package"13,15
  • Data Roaming Service in Mainland China at only $3.8/MB (Daily Capped at $4813,14)
  • Enjoy up to 33% of refill bonus

 

  • Sale of “$98 IDD Talk Stored Value SIM Card” and Mobile Number Porting service to this Prepaid SIM Card are suspended since 22 Apr 2014.
  • Mobile Number Porting service to “$60 IDD Talk Stored Value SIM Card” is suspended since 29 Sep 2015.

 

Starter Pack

Retail Price Stored Value1 Validity Period
$98 $98 180 Days
$60 $582 180 Days
  1. Stored Value is used for deducting charges on local / roaming / IDD calls, and on various SMS, infotainment and download services.
  2. Once this Prepaid SIM Card is activated, a $2 administration fee will be deducted immediately. Subsequent $2 administration fee will be deducted every 30 days automatically. And if the balance amount is insufficient, this Prepaid SIM Card will be suspended without prior notice. Customer must refill the card to re-active the service.

Refill Amount and Validity Period

All refill methods entitle you to the corresponding extra stored value and validity period:

Recharge Amount
(per single recharge transaction)3		 Extra Refill Bonus* Validity Period4,5
$10 - $49 ----- 30 days
$50 - $99 10% 180 days
$100 - $199
$200 - $299 20% plus $10 365 days
$300 or above

30% plus $10

 365 days
*Promotion period until further notice.
  1. The minimum refill amount via PPS is $30.
  2. Every time your Prepaid SIM Card is refilled, the stored value validity period will be automatically extended starting from the date of refill. If the original validity period is longer, then the original validity period will prevail.
  3. Refill under $50 via service plan account will extend the stored value validity period to 63 days.
  4. Get extra $30 refill bonus upon refilling by $180 Electronic Refill Voucher. (The above 10% extra refill bonus offer does not apply in conjunction.)

Services & Charges

Services Charges
Local Airtime Charge 24-hour flat rate: $0.25/min
IDD17
  • Designated countries/ regions
  • Other countries/regions
  • Free + Local Airtime Charge (per minute basis)
  • IDD Call Tariff (per minute basis)+local airtime charge (per minute basis)

*Starting 26 March 2021, IDD call charge will be adjusted to a per minute calculation basis.
Roaming Service17 Roaming Service Tariff
International Call Forward International Call Forward Tariff

Short Message Service7,8,20

  • Local Intra-network SMS
  • Local Inter-network SMS
  • International SMS to Mainland China
  • International SMS

 

 

 

  • $0.3/SMS
  • $0.7/SMS
  • $0.3/SMS
  • $1.8/SMS

Effective from 12 July 2021, the charge of local intra SMS will be adjusted to $0.3 each  and $8 Intra-network SMS Monthly Package will be terminated. If Intra-network SMS Package is subscribed before 12 July, service will be terminated on the last day of the package validity automatically.

Multimedia Messaging Service (MMS)8

  • Send MMS
  • International MMS to Mainland China
  • International MMS to other countries/regions

 

  • $0.5/SMS
  • $0.5/MMS (waived $3 Surcharge)
  • $3.5/MMS (included $3 Surcharge)
Calling Number Display Free
Missed Call Alert Free
Call Forwarding Service9 $15/30 days

Voice & Fax Mailbox9

Retrieve voice message

  • Dial 218 via your handset
  • Dial 92089218 via other phone

Print fax message

  • Dial 92089218 via a fax machine

$5/30 days

 

  • Based on local airtime charge
  • Free

 

  • Free
Call Waiting & Call Hold Service10 Free
Conference Call Service11 Free

Mobile Data Service

  • Local mobile Data Service12,18 
 $1.5/MB
  • Mobile Data Package14,18
    • 1-Day Package
    • 7-Day Package
    • 30-day package9

Note: The maximum data usage of 1-Day/7-Day/30-Day Mobile Data Package will be changed to 1GB with effective from 26 May 2016.

  • $9
  • $18
  • $38

To subscribe

  • Data Roaming Service15,18,19
    • Mainland China13
    • Macau
    • Other countries/regions
  • $3.8/MB (Daily Capped :$4813)
  • $0.01/KByte
  • $0.15/KByte
Data Roaming Day Pass15 Charge count on per day
(please refer to relatedweb page )
Download Services Charges counted on a per unit basis
(please refer to related web page)

#333Connecting Tone9

  • Download

$15/30 days

  • $5/ download
Hong Kong Ring Back Tone9 $8/30 days

 

  1. Add $3 for sending SMS while roaming abroad.
  2. Please check if applicable handset models are used to receive the content, and if the recipient's network is compatible. Otherwise customer could be charged even if the transmission is unsuccessful.
  3. The Fee will be automatically deducted every 30 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
  4. When using the Call Waiting and Call Hold feature, subscribers need to pay the airtime charge for the first answered call, as well as the other calls answered or on hold at the same time. (IDD charge is applicable on IDD calls)
  5. When using the Conference Call feature, subscribers need to pay the airtime charge for all connected lines at the same time.
  6. At the start of each data connection, a stored value of around 450KB Data Charges will be reserved. This reserved stored value cannot be used for deduction of any other fees or charges until the data connection is completely disconnected. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
  7. Mainland China data roaming usage will be capped at $48 per day. (Starting from the use of service until 23:59:59(HK Time) on the same day)
  8. Mobile Data Package is only applicable to using GPRS service in Hong Kong. GPRS roaming charge will be applied for using GPRS overseas. (Starting from 1 Mar 2013, free Wi-Fi service is only applicable for 7-Day and 30-Day data package).
  9. Actual data transmission speeds may vary due to many factors, including but not limited to: data roaming operators, network traffic condition, handset models, handset settings (both hardware & software), uploaded/downloaded content, selected prepaid cards, etc.
  10. Intra-network SMS Package is not applicable for sending SMS via CMHK Web.
  11. IDD/Roaming call charges will apply once a call is answered (even if the call is answered by any automatic answering systems including announcement, tone machine, etc). In some circumstances, IDD/roaming call charges may still apply to the ringing time due to special call routing design of third party service providers in the event if a call is not answered.
  12. Mobile data service is provided via 2G/EDGE network.
  13. At the start of each data connection, a stored value of around 450KB Data Charges will be reserved. This reserved stored value cannot be used for deduction of any other fees or charges until the data connection is completely disconnected. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
  14. If stored value balance is insufficient to cover international SMS service fee while aboard, all SMS services (including local and roaming) will then be suspended temporarily without prior notice. To re-activate the service, customer must have sufficient funds in their prepaid cards and then re-subscribe the service.

 

Value-Added Services

Distribution Channels

Sale of this Prepaid SIM Card is suspended.

Terms & Conditions

  • CMHK Prepaid SIM Cards of China Mobile Hong Kong Co. Ltd. ("CMHK") cannot be used for calls to Infoline Call numbers with "900" prefix.
  • The use of the individual service shall be subject to such terms and conditions as stated on the relevant service leaflet or on CMHK relevant web page.
  • The dialing method for the roaming service of "IDD Talk Prepaid SIM Card" is different from that of the general roaming service. Please refer to the User Guide or website of "Roaming Dialing Methods" for details.
  • The SIM Card is non-refundable and non-returnable.
  • The SIM Card must be activated on or before the expiry date stipulated thereon.
  • CMHK's administration or service monthly fee (if any) shall be deducted from the CMHK Prepaid SIM Card.
  • When all stored value has been used up or the remaining stored value shall be inadequate for the deduction of administrational or service monthly fee, the service of SIM Card will be suspended.
  • Where a SIM Card has expired, or where service has been suspended for more than 30 days due to whatever reason, or where service has been terminated due to whatever reasons, the remaining stored value (if any) shall be non-refundable and non-transferable.
  • The stored value of CMHK "IDD Talk Prepaid SIM Card" shall be valid for 180 days starting from the activation date, subject to the activation taking place within the stipulated validity period. For port-in customers switching with their own mobile number, the stored value validity period starts from the day the mobile number is successfully ported in.
  • CMHK will not be liable for any damages, however arising, of the card or responsible for repairing and making good therefor.
  • The mobile number is assigned randomly and Customer cannot return, choose or request to change to other mobile numbers. Customer will not be able to keep the allocated mobile number once the SIM Card has expired, or where its service has been suspended for more than 30 days due to whatever reasons or where its service has been terminated due to whatever reasons.
  • Calculation of call airtime is based on the network report of CMHK. In case of dispute, the statement of CMHK is conclusive and binding. All calculations are subject to such prevailing rates or tariff as CMHK shall from time to time impose.
  • CMHK is entitled at their full discretion to temporarily suspend any or all of the Services without notice to the Customer for the purpose of preventing any improper or abnormal use of CMHK's network or resources, fraudulent or deceptive acts until CMHK is satisfied that the Customer has ceased such acts or the relevant investigation has been completed. CMHK may assess abnormal usage based on comparisons to the usage patterns and levels of CMHK’s other customers, and/or based on whether such usage level is considered to have affected our other customers' ability to optimally use the same network or service.
  • CMHK reserves its absolute right to change the terms and conditions relating to the use of the SIM card including but not limited to the airtime or SMS tariffs or rates at any time without prior notice to or consent from the Customer.
  • The above information and rates are subject to change without prior notice.
  • Any change or amendment will be published on CMHK website.
  • For the details of the Terms and Conditions, pls. refer to http://www.hk.chinamobile.com/en/corporate_information/Customer_Service/contract_terms_conditions/customer-support-t-n-c.html.