Starter Pack
- Upon card activation, $88 Monthly Plan will be effective instantly; $88 Monthly Plan fee will be deducted immediately. Monthly Plan fee will be deducted every 30 days. Service will be terminated if there is insufficient stored value.
Monthly Prepaid Plan
- Local data service is provided on 4G network; local data speed up to 21Mbps. Provision of 4G network service is subjected to applicable 4G device used by customer. Actual data transmission speed may vary due to many factors, including but not limited to network provider, network usage, handset model, setting (including handset hardware and software), upload/download content and other external factors. When customer is located out of 4G coverage in HK or designated country/region, CMHK/designated operators will provide service via 3G/2G network.
- Within Monthly Plan validity, when cumulated local data usage reaches 80GB, local data service will be suspended. Only during Owl Time will local data service be available, with speed maintained at maximum 21Mbps. Please subscribe to Add-on Local Data, when the subscribed Monthly Plan is effective, if further local data is required. P2P applications, including BitTorrent, will not be supported.
- Allow subscription only when Monthly Plan is valid and effective.
- Within Monthly Plan validity, when the local voice minutes or local intra SMS is used up, thereafter usage will be charged on a pay-as-you-go basis. For the related tariff and details, please refer to “Voice Service & Other Charges” below.
- Service is only supported by VoLTE-compatible handset. Click here for details.
- When the subscribed Monthly Plan expires, services of Monthly Plan, including: local data, Owl Time Unlimited Local data, local voice minutes and local intra SMS, and all subscribed Add-on Local Data will be cancelled.
- Monthly Plan is valid from the day upon subscription to the 30th day at 23:59 (HK Time). The Monthly Fee will be automatically deducted every 30 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe to the service in order to enjoy the service again.
Roaming Data Service1
- When customer is located out of 4G coverage in HK or designated country/region, CMHK/designated operators will provide service via 3G/2G network. Provision of 4G network service is subjected to applicable 4G device used by customer. Actual data transmission speed may vary due to many factors, including but not limited to network provider, network usage, handset model, setting (including handset hardware and software), upload/download content and other external factors.
- At the start of each data connection in HK / abroad, a stored-value of equivalent to no more than 15MB data usage will be reserved; it cannot be used for deduction of any other fee or charges until the data connection is completely disconnected.
- Usage will be charged according to the total data consumed between Hong Kong Time 00:00 to 23:59 on designated operators in all roaming destinations. One daily charge cap will be applied for travelling in all roaming destinations on the same day.
- Usage will be calculated according to the total data consumed between Hong Kong Time 00:00 to 23:59 on designated operators in all roaming destinations. If total roaming data usage consumed on the same day reaches 500MB in any roaming destinations, thereafter data access speed for all roaming destinations will be maintained at not higher than 128kbps. P2P application (incl. BT) will not be supported thereafter.
Voice Service & Other Charges
Services |
Charges |
Local Airtime Charge |
Non-Peak Hour (21:00 - 11:59 HK Time): $0.05/min. Peak Hour (12:00 - 20:59 HK Time): $0.12/min. |
Buddy Package1
|
$10/30 days
- $0.03/min (You can nominate a maximum of 3 local fixed line or mobile numbers for the service.)
|
IDD Call Tariff 2 |
IDD Call Tariff (per minute basis) + local airtime charge (per minute basis)
*Starting 26 March 2021, IDD call charge will be adjusted to a per minute calculation basis.
|
Roaming Service2 |
Roaming Service Tariff |
International Call Forward |
International Call Forward Tariff |
Short Message Service3,4
- Local Intra-network SMS
- Local Inter-network SMS
- International SMS to Mainland China
- International SMS
|
- $0.3/SMS (Additional $3 for sending SMS while roaming abroad)
- $0.7/SMS (Additional $3 for sending SMS while roaming abroad)
- $1.5/SMS (Additional $3 for sending SMS while roaming abroad)
- $1.8/SMS (Additional $3 for sending SMS while roaming abroad)
* Effective from 12 July 2021, the charge of local intra SMS will be adjusted to $0.3 each and $8 Intra-network SMS Monthly Package will be terminated.
|
Multimedia Messaging Service (MMS)3
- Send MMS
- Surcharge on sending International MMS
|
|
Calling Number Display |
Free |
Missed Call Alert |
Free |
Call Forwarding Service1 |
$15/30 days |
Voice & Fax Mailbox1 |
$5/30 days
|
Retrieve voice message
- Dial 218 via your handset
- Dial 92089218 via other phone
Print fax message
- Dial 92089218 via a fax machine
|
- Based on local airtime charge
- Free
|
Call Waiting & Call Hold Service6 |
Free |
Conference Call Service7 |
Free |
#333Connecting Tone1
|
$15/30 days
|
Hong Kong Ring Back Tone1 |
$8/30 days |
- The Monthly Fee will be automatically deducted every 30 days. The service will be terminated without prior notice if the stored value balance is insufficient. Customer must ensure the card has sufficient stored value and then re-subscribe the service in order to use the service again.
- IDD/Roaming call charges will apply once a call is answered (even if the call is answered by any automatic answering systems including announcement, tone machine, etc). In some circumstances, IDD/roaming call charges may still apply to the ringing time due to special call routing design of third party service providers in the event if a call is not answered.
- Please check if applicable handset models are used to receive the content, and if the recipient's network is compatible. Otherwise customer could be charged even if the transmission is unsuccessful.
- If stored value balance is insufficient to cover international SMS service fee while aboard, all SMS services (including local and roaming) will then be suspended temporarily without prior notice. To re-activate the service, customer must have sufficient funds in their prepaid cards and then re-subscribe the service.
- Intra-network SMS Package is not applicable for sending SMS via CMHK Web.
- When using the Call Waiting and Call Hold feature, subscribers need to pay the airtime charge for the first answered call, as well as the other calls answered or on hold at the same time. (IDD charge is applicable on IDD calls)
- When using the Conference Call feature, subscribers need to pay the airtime charge for all connected lines at the same time.
Refill Amount and Validity Period
All refill methods entitle you to the corresponding extra stored value and validity period:
Prepaid SIM Card is available at Wellcome Supermarket and authorized retail shops
For details locations, please contact our 24-hour Customer Care Hotline 12580