Refill Methods
Applicable Payment | Credit card (VISA / MasterCard / UnionPay card) AIPAY / UnionPay Online Pay / WeChat Pay |
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Using Methods |
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
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Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is $3,000/month. |
Applicable Payment | Credit card (VISA / MasterCard / UnionPay card) AIPAY / UnionPay Online Pay / WeChat Pay |
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Using Methods |
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
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Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is $3,000/month. |
Eligible Account |
AlipayHK is applicable for account with real-name authentication by HongKong China ID card.
For more information, please visit AlipayHK website.
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Using Methods | CMHK Website:
MyLink:
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
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Minimum Payment(Service Plan customers) | HK$1 |
Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is
$3,000/month |
Maximum Transaction Amount |
If user chooses to pay through Balance in AlipayHK app, for those who have not completed identity verification in AlipayHK app, the maximum limit per transaction is HK$3,000. For those who have completed identity verification, based on their verification level, the maximum limit per transaction is HK$5,000 or above.
If user chooses to pay through credit card linked in AlipayHK APP, the transaction limit depends on the limit set by the credit card.
For more information, please refer to instructions in AlipayHK APP.
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AlipayHK Customer Service Hotline | 852-22453201(Mon to Sun 9:00-18:00) |
Eligible Account |
Alipay is applicable for account with real-name authentication by Mainland China ID card.
For more information, please visit Alipay website.
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Using Methods | CMHK Website:
MyLink:
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
|
Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is $3,000/month. |
Alipay 24-hour service hotline | Dial 95188 in China and +86-571-95188 in Hong Kong (IDD/International Roaming Service charge may require for dialing) |
For more information on UnionPay, please click here.
Applicable Payment | UnionPay Credit Cards/Debit Cards^ |
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Using Methods | CMHK Website:
MyLink:
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
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Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is $3,000/month. |
UnionPay 24-hour customer service hotline | Dial 95516 in China and +86-27-95516 in Hong Kong (IDD/International Roaming Service charge may require for dialing) |
You can settle your monthly invoice by using effective WeChat Pay HK Wallet.
Eligible Account |
WeChat Pay is applicable for WeChat Pay account and WeChat Pay HK users.
For more information, please visit WeChat Pay website.
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Using Methods |
CMHK Website:
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
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Minimum Payment | HK$1 |
Maximum Transaction Amount |
If user chooses to pay through Balance in WeChat Pay HK Wallet, for those who have not set payment password in WeChat Pay app, the maximum limit per transaction is HK$500. For those who have completed identity verification, based on their verification level, the maximum limit per transaction is HK$10,000 or above. |
WeChat Pay Enquiry Hotline | 3692 8331 (Mon – Sun 9:00 – 18:00) |
Eligible Account | For Octopus card holders, Octopus Mobile SIM users or O! ePay account holders |
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Octopus Website | https://www.octopus.com.hk/en/consumer/index.html |
Using Methods |
1.Switch to “Payment” section in Octopus App
2. Select “China Mobile” and "Prepaid Card Refill"
3. Input prepaid mobile number and refill amount, you can also schedule a monthly payment reminder by selecting “Day of Month”, then press “Pay”
4. Select payment method, If you choose to pay by:
(i) O! ePay, log in your O! ePay account, or
(ii) Octopus card, tap your Octopus card to your NFC enabled Android mobile device, or Octopus Mobile Reader which has been successfully paired up with iOS mobile device; or
(iii) Octopus Mobile SIM, simply tap “Confirm”
5. Once payment is complete, a payment receipt will be shown, If you did not schedule the reminder in step 3, you can schedule it here by pressing “Setup reminder”
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
|
Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number |
Designated Online Refill Methods refill limit for each prepaid number is $3,000/month
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Octopus Customer Service Hotline | (852) 2266 2222 |
Eligible Account |
Effective AlipayHK APP account
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AlipayHK Website | https://www.alipay.hk/ |
Using Methods |
1. Login “Alipay HK App”
2. Select “電訊繳費”
3. Select“繳費賬單”or “儲值卡增值”
4. Input mobile number
5. Select 「中國移動香港」
6. Follow instruction to conduct bill payment and prepaid refillment
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
|
Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is $3,000/month |
Maximum Transaction Amount |
If user chooses to pay through Balance in AlipayHK app, for those who have not completed identity verification in AlipayHK app, the maximum limit per transaction is HK$3,000. For those who have completed identity verification, based on their verification level, the maximum limit per transaction is HK$5,000 or above.
If user chooses to pay through credit card linked in AlipayHK APP, the transaction limit depends on the limit set by the credit card.
For more information, please refer to instructions in AlipayHK APP.
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AlipayHK Customer Service Hotline | 852-22453201(Mon to Sun 9:00-18:00) |
Eligible Account |
Alipay is applicable for account with real-name authentication by Mainland China ID card.
For more information, please visit Alipay website.
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Alipay Website | www.alipay.com |
Using Methods |
1. Login “Alipay APP”
2. Select “search” icon at left hand top corner
3. Input “CMHK Service Counter”and press“search”
4. Select “CMHK Service Counter”
5. Select 「充值缴费」
6. Follow instruction and Alipay’s instruction to refill prepaid card
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Payment Processing Time |
* Within 15 Minutes
*Under special circumstances, payment may be processed on the next working day.
|
Refill Value Limit Per Transaction | Minimum refill value is $50 and maximum refill value is $1000 per transaction. |
Refill Limit Each Prepaid Number | Designated Online Refill Methods refill limit for each prepaid number is $3,000/month |
Alipay 24-hour service hotline | Dial 95188 in China and +86-571-95188 in Hong Kong (IDD/International Roaming Service charge may require for dialing) |
Using Methods |
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Purchase on “Refill Voucher” with amount of $30, $50, $100, $200 or $300 on CMHK Online Shop or at any CMHK shops or authorized dealers.
Using Methods |
Activate Refill Voucher
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Purchase "100 Electronic Refill Voucher" at any 7-Eleven:
Using Methods |
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You can refill your Prepaid SIM Card easily through PPS.
Applicable Customer | Registered PPS users |
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Using Methods | If you already have a PPS account, then all you have to do is register your Prepaid SIM Card mobile number by calling PPS hotline 18011, or visiting PPS website www.ppshk.com. Afterwards you can call 18031 or visit PPS website anytime to refill your SIM Card ($30 minimum). CMHK merchant code: 9782.9782) |
Using Methods | Visit CMHK shops and refill with your Octopus by using the Octopus Self-service Payment Machines and choose any refill amount ($10 minimum). |
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Using Methods | Visit China Mobile Hong Kong Co. Ltd.("CMHK") shops and choose any refill amount you want ($10 minimum). Our staff will refill your SIM card for you. |
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