1. Service Plan

2. Home Broadband

eShop Exclusive Subscription Offers:

  • Registered to designated 1000M Home Broadband Service Plan and apply valid promo code "REWARD", the eligible customer will entitle to a $300 supermarket coupon for free#.

#Applicable to designated 1000M Home Broadband Service Plan with a 24/36 month contract and valid promo code is required. The offer is on a first-come-first-served basis.

Terms and Conditions

  1. This Campaign commences from Hong Kong time 15 July 2021 10:00 am to 29 July 2021 23:59 pm ("Campaign Period").
  2. All offers available in this Campaign are only applicable to the online subscription through China Mobile Hong Kong Co., Ltd ("CMHK") Website ("Online Channel") and shall be bound by all relevant terms and conditions.
  3. Successfully refer a new customer to register for a designated service plan, the referrer can get up to $500 can get up to $500 rebate on a monthly fee and new customer can get a 1-month monthly fee waiver.Learn more!
  4. New customers who subscribe to a designated service plan via eShop with a 24-month contract in the campaign period input promo code "REWARD" and activated their account within 120 days can get an equivalent store-valued Octopus card. Octopus cards will be sent to customers’ billing addresses within 3 months upon service activation successfully.
    Designated service plan(s) Store-valued Octopus card
    5G Service Plan $500
    5G Share Service Plan
    "Supreme"Service Plan
    4.5G Full Speed Local Service Plan $300
    Student 5G Service Plan
    Bay Area Service Plan
    "21 Mover" 4G Service Plan
  5. New customers who subscribe to designated 1000M home broadband service plan with a 24/36 month contract and valid promo code "REWARD" is required, will entitle to a $300 supermarket coupon for free. Supermarket coupons will be sent to customers' billing addresses within 3 months upon service activation successfully.
  6. Existing customers can enjoy an extra $200 supermarket coupon for free upon purchase of HK$1000 in a single transaction. Supermarket coupons are available while stocks last and on a first-come-first-served basis within the campaign period. Gifts will be sent to customers’ billing addresses within 3 months upon completion of an order delivered successfully. Existing customers refer to those who have registered for mobile service plan or a home broadband service plan and successfully activated the service already.
  7. Existing customers who purchase handsets or new customers who subscribe to plans with handsets will entitle to ONE Home Smart IP Camera for free. ONE Home Smart IP Camera will be sent to customers’ billing addresses within 3 months upon completion of an order delivered successfully. Existing customers refer to those who have registered for mobile service plan or a home broadband service plan and successfully activated the service already.
  8. CMHK Online Channel only accepts payment made by using designated credit cards, namely Visa, MasterCard, UnionPay Online Pay (UnionPay Credit/Debit Card), Alipay, and Octopus Online Payment Service. By placing an order using one of these payment methods, customers shall be deemed to confirm that the Credit/Debit card(s) or payment account used is legally owned by himself/herself or that has been duly authorized by the legitimate owner to use it.
  9. The Customer must collect the ordered product(s) and/or complete the relevant service subscription procedure(s) as required by CMHK at the designated CMHK shop within 14 days (unless CMHK otherwise specified a specific time limit) after completion of Ordering Process at CMHK Online Shop, failing which, CMHK is entitled to cancel the order. The Customer shall be deemed to have abandoned the ordered goods and/or service (‘the said Items"), and the CMHK is entitled to dispose of the said Items in any manner it thinks fit without accountable to the Customer for any refund, or any loss and/or damages.
  10. All designated smart home device products offered under this Campaign are available while stocks last and on a first-come-first-served basis within the Campaign Period. CMHK shall not be liable for the loss in mailing unless incurred by our faults.
  11. All offers in this Campaign, unless otherwise specified, cannot be used in conjunction with any other offers.
  12. All offers in this Campaign cannot be returned or exchanged for cash, and are non-replaceable, non-refundable, non-transferable, and non-resalable. For any enquires or complaints relating to the gifts, please contact the corresponding suppliers directly, and CMHK shall not be responsible and shall not assume any liability arising therefrom or in connection therewith.
  13. CMHK employees (including full-time, part-time, or any contracted staff) are not allowed to participate in this Promotion.
  14. CMHK shall keep all personal information confidential at all times and shall destroy any personal data it may hold in accordance with its internal policy. Personal data will only be retained for as long as CMHK needs it unless the personal data is also retained to satisfy any applicable statutory or contractual obligations or for the purpose of investigation, detection, and prosecution of crime. All requests for access to or correction of personal information, regarding policies and practices and types of personal information held, should be addressed to China Mobile Hong Kong Company Limited, Level 20, Tower 1, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, New Territories, Hong Kong, Attention to Data Protection Officer, or dial CMHK Un-subscription Commercial Electronic Messages Registration Hotline 6226 4926 or 24-hour Customer Care Hotline 12580.
  15. CMHK reserves the right to modify or terminate this Campaign, amend the above terms and conditions at any time without prior notice.
  16. If customers terminate the relevant service contract or switch to any non-designated service plan during the Campaign Period, all entitlements and offer received shall be forfeited by CMHK without any obligation or compensation incurred.
  17. Participants of this Campaign are deemed to have read and agreed to these terms and conditions.
  18. In case of dispute, CMHK reserves the right to make the final decision.
  19. For any discrepancies between the Chinese and English versions of these terms and conditions, the Chinese version shall prevail.